Dedicated Student Affairs and Residential Life Professional with expertise in overseeing residential communities, supervising staff, and supporting student needs. Skilled in program coordination, budget management, and emergency response, with a proven track record in team leadership and community development.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Volunteer Concessions Operations Manager
Linden Little League
Linden, MI
08.2025 - Current
Coordinated logistics for events, optimizing vendor relationships and resource distribution.
Streamlined operational processes to enhance efficiency in game scheduling and resource allocation.
Developed and implemented safety protocols to ensure compliance with league regulations.
Led volunteer training sessions to improve coaching standards and team management strategies.
Academic Coordinator / Learning Skills Specialist
Northern Michigan University
08.2010 - 08.2012
Provide academic advising, tutoring, and mentoring to help students improve their academic performance and develop college-going skills.
Advised, tutored, and mentored students to enhance academic performance and cultivate college-going skills.
Assist students with college applications, financial aid processes, and scholarship opportunities.
Monitor student progress, maintain accurate records, and prepare reports for funding agencies and institutional stakeholders.
Built strong relationships with students, parents, school personnel, and community partners to enhance student development.
Organize workshops, college visits, summer programs, and other activities to promote college awareness and readiness.
Coordinated and facilitated training sessions for staff and students to strengthen program effectiveness.
Coordinate and facilitate staff and student training sessions.
Strong organizational, communication, and leadership skills.
Ability to manage multiple tasks and meet deadlines in a dynamic environment.
Experience working with diverse youth populations, particularly low-income and first-generation college students.
Attend relevant local, regional and national professional meetings
Resident Director
Northern Michigan University
08.2007 - 08.2010
Oversee the daily operations of an undergraduate residence hall serving approximately 254 students.
Recruit, select, train, supervise, and evaluate resident advisors, student desk staff, student custodial staff, and full-time building and grounds personnel.
Develop and implement a balanced residential programming calendar incorporating social, recreational, educational, and cultural activities.
Developed and implemented balanced residential programming calendar to enhance student engagement through social, recreational, educational, and cultural activities.
Provided academic guidance and social support, facilitating referrals to appropriate campus resources based on student needs.
Respond to student emergencies and provide ongoing support and resources during follow-up.
Manage and allocate residence hall and house funds and maintain responsibility for associated budgets.
Collaborated with students and staff to assess community needs and create programs that foster engagement and cultivate a positive residential environment.
Education
Bachelor of Science - Social Science / Sociology with Minor in Social Service
Northern Michigan University
Marquette
05-2007
Master's Certificate - Performance Improvement
Northern Michigan University
Marquette, MI
05-2012
Skills
Operations coordination
Team leadership
Performance tracking
Operational efficiency
Decision-making
Vendor management
Client relations
Event coordination
Certification
Master’s Certificate in Performance Improvement – 2012
Section name
Student Affairs
Higher Education
Student Services
Leadership & Administration
Timeline
Volunteer Concessions Operations Manager
Linden Little League
08.2025 - Current
Academic Coordinator / Learning Skills Specialist
Northern Michigan University
08.2010 - 08.2012
Resident Director
Northern Michigan University
08.2007 - 08.2010
Bachelor of Science - Social Science / Sociology with Minor in Social Service
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