Kristy Dalton
Lancaster,SC
Summary
Dynamic professional with proven expertise at Telus International in transcription and quality assurance. Skilled in critical analysis and effective communication, enhancing accessibility and viewer engagement through innovative solutions. Collaborative spirit and attention to detail contribute to successful outcomes in AI-related projects and educational environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Transcription (AI)
Telus International
08.2025 - Current
- Transcribed captions and timestamps, annotated and evaluated captions for Gen AI Ware Video Project to enhance accessibility and improve viewer engagement.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Generalist/Reviewer/Oracle
Outlier AI
08.2024 - Current
- Analyzing, evaluating, and teaching AI.
- Assessed contributor performance to ensure quality in AI-related projects.
- Transcribed captions and timestamps to improve accessibility and content clarity.
- Created creative writing prompts to enhance project engagement.
- Executed complete tasks, including prompts and golden responses.
Online Tutor
Brainfuse
03.2022 - Current
- Facilitated online tutoring sessions using interactive tools and resources.
- Conducted group and one-on-one tutoring sessions across various subjects and age levels to enhance students' understanding and academic performance.
- Developed engaging lesson plans tailored to student needs and learning styles.
- Assessed student progress through quizzes, assignments, and feedback sessions.
Data Analyst (AI)
Data Annotation Tech
05.2024 - 09.2024
- Analyzed large datasets to identify trends and insights for client projects.
- Analyzed AI systems to identify performance gaps and recommend enhancements.
- Developed data visualization dashboards using advanced analytics tools.
- Collaborated with cross-functional teams to streamline data collection processes.
5th Grade Teacher
Jackson School
Camden, SC
07.2023 - 03.2024
English, Speech, and Journalism Teacher
Lancaster High School
Lancaster, SC
07.2012 - 05.2022
- Taught PreAP Honors English: 6 years.
- Taught Speech and Communication: 5 years.
- Taught Magazine Journalism: 3 years.
- Instructed students in English II, III, IV, enhancing literature comprehension and writing skills.
- Taught English Language Arts in the Freshmen Academy: 2 years.
- Advised students in roles as Student Advisor for Bear Facts, fostering leadership and communication.
- Sponsored 'Scribe Society,' a creative writing club, for: 6 years.
- Organized and authored school parent newsletter, improving parent engagement and communication.
- Taught summer school: 1 year.
G/T 8th Grade English Teacher
Fairfield Middle School
Winnesboro, SC
08.2011 - 05.2012
- Delivered English Language Arts curriculum to enhance learning for 8th grade gifted and talented students.
- Facilitated preparation for state standardized test, leading to successful outcomes for gifted and talented students.
- Earned perfect attendance award for dedication to student engagement and instruction.
English and Drama Teacher
Mountain State University Academy
Beckley, WV
07.2008 - 08.2010
- Taught English grammar, composition, drama, and advanced literature to grades 6-12, fostering critical thinking and communication skills in a college preparatory setting.
- Guided a gifted student in her early educational journey, supporting her academic and personal development.
- See complete list of qualifying skills that encompass many of the responsibilities had in this position.
- Coordinated 2009 Prom event, overseeing venue selection, theme development, and logistics to create a memorable experience for students.
Education
M.A. - Education: Instruction/Curriculum
Nova Southeastern University
Ft. Lauderdale, FL05.2014
B.S. - English Education
Concord University
Athens, WV05.2008
A.A. - Secondary Teacher Preparation
Mountain State University
Beckley, WV08.2004
Skills
- Transcription techniques
- Typing accuracy
- Terminology usage
- Language accuracy
- Software utilization
- Quality assurance
- Critical analysis
- Information gathering
- Data analysis
- Concise writing
- Text refinement
- Effective communication
- Team collaboration
- Remote collaboration
- Team dynamics
- Presentation skills
- Workplace professionalism
- Consistent performance
- Detailed understanding
- Logical reasoning
- Creative content
- Tailored approaches
- Quick adjustment
- Language proficiency
- Content awareness
- Data analysis
Projects
Facilitated the production of Cinderella (2010)-MSUA School Newspaper Club Advisor/Organizer (2008)-MSU Common Curriculum and Assessment Development grade level English Department Team Member (2012-Present) - LHS English 3 PreAP Honors Virtual Instructor (2020) - VirtualSC Creative Writer (2016 - present) Self-published online poet Gemini and Meta AI Projects
Languages
- Pidgin Sign Language
- Spanish, intermediate
- Pidgin Sign Language, basic
Endorsements
- Read to Succeed
- G/T Spring 2012 and Spring 2022
Languages
Spanish
Professional
Certification
English Teacher
References
References available upon request.
Timeline
Transcription (AI)
Telus International
08.2025 - Current
Generalist/Reviewer/Oracle
Outlier AI
08.2024 - Current
Data Analyst (AI)
Data Annotation Tech
05.2024 - 09.2024
5th Grade Teacher
Jackson School
07.2023 - 03.2024
Online Tutor
Brainfuse
03.2022 - Current
English, Speech, and Journalism Teacher
Lancaster High School
07.2012 - 05.2022
G/T 8th Grade English Teacher
Fairfield Middle School
08.2011 - 05.2012
English and Drama Teacher
Mountain State University Academy
07.2008 - 08.2010
M.A. - Education: Instruction/Curriculum
Nova Southeastern University
B.S. - English Education
Concord University
A.A. - Secondary Teacher Preparation
Mountain State University