Jamir Codrington
Olyphant,PA
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
Work History
Customer Service Representative
Sheetz
Clarks Summit, Pennsylvania
11.2021 - 10.2025
- Assisted customers with product selection and inquiries.
- Processed transactions using point-of-sale systems efficiently.
- Maintained cleanliness and organization of service areas.
- Handled customer complaints with empathy and professionalism.
- Collaborated with team members to enhance service quality.
- Educated customers on promotions and loyalty programs effectively.
- Monitored inventory levels and reported shortages promptly.
- Provided training support to new staff members on procedures.
Education
Scranton High School
Scranton, PASkills
- Customer relationship management
- Point-of-sale systems
- Inventory management
- Customer education
- Data entry accuracy
- Transcription techniques
- Proofreading skills
- Typing speed
Affiliations
- Volunteering
- Fundraising
- Computer science club
Timeline
Customer Service Representative
Sheetz
11.2021 - 10.2025
Scranton High School