Kristy Dehoyos
Houston
Summary
Organized and punctual individual with a track record in multitasking and data management. Known for maintaining accurate reporting systems and supporting team success through effective communication and service excellence.
Overview
10
10
years of professional experience
Work History
Human Services Technician
Texas Department of Family Protective Services
Houston, TX
01.2023 - Current
- Collect and verify client information to match information in our system.
- Prepare packets for caregiver home assessments in a timely manner.
- Assist caseworkers with questions regarding the home assessment process.
- Keep track of every home assessments processed by our regions.
- Maintain and update Excel-based tracking systems daily to ensure accurate reporting of home assessment data.
Team Leader
Jack in the Box
Houston, TX
01.2017 - 06.2022
- Supervised team operations to ensure compliance with quality and safety standards.
- Implemented training programs for new employees, enhancing onboarding efficiency.
- Streamlined workflow processes, leading to improved service times during peak hours.
- Coordinated inventory management efforts to reduce waste and optimize stock levels.
Gift Shop Attendant
Children's Museum of Houston
Houston, TX
05.2016 - 10.2016
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Managed inventory levels, ensuring timely restocking of popular merchandise items.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Maintained cleanliness and organization of sales floor to create inviting atmosphere.
Education
Houston Community College
Houston, TXUniversity of Phoenix
Tempe, AZHeights High School
Houston, TX05-2018
Skills
- Proficient in Microsoft Office
- Excellent communication skills verbal and written in English and Spanish
- Excellent documentation skills
- Excellent customer service skills
- Work good under pressure
- Multitasking
- Punctuality
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Human Services Technician
Texas Department of Family Protective Services
01.2023 - Current
Team Leader
Jack in the Box
01.2017 - 06.2022
Gift Shop Attendant
Children's Museum of Houston
05.2016 - 10.2016
Houston Community College
University of Phoenix
Heights High School