Kristy Gardner

My relationship with Meals on Wheels began as a volunteer driver in August 2021; I was later recruited to replace the outgoing Program Coordinator in February 2022. This position oversaw operations in South Weld County in the following capacities:

• Assessed new clients for program onboarding
• Facilitated all client communication for south Weld County
• Interviewed potential volunteers
• Trained volunteers
• Ensured volunteer positions were staffed (daily routes, special events, etc.)
• Greeted volunteers and addressed any scheduling and delivery concerns
• Maintained accurate volunteer records
• Prepared, updated, and printed daily paperwork needed for meal distribution
• Sourced and recruited volunteers through various techniques
• Coordinated volunteer trainings and appreciation events
• Delivered meals on back-up/emergency basis
• Ensured purpose of organization and its action were clearly communicated

I left this position to attend The School of Botanical and Medical Aesthetics in Denver full-time.

In this position, I choreographed and led Barre3 brand group fitness class. I also mentored new and existing instructors. The studio closed due to the pandemic in May 2021. Additional aspects of this position included the following:

• Enhanced student comprehension and shortened learning process through new teaching methods.
• Promoted classroom safety, collaboration and best practices.
• Evaluated and revised class outlines and content to achieve student-centered learning.

This position supported activities that ensured the integrity of the LHS donor database, gift processing, and promptly acknowledging donors. Duties associated with this position were as follows:

Donor Recognition:

• Prepared correspondence to constituents in timely and appropriate manner
• Managed administrative details associated with development department including printing letters, labels and envelopes, and filing of all donor correspondence
• Attended special events, acting as organization representative and interacting with donors

Database and Gift Processing Support:

• Entered all new donations and constituent information into donor database in a timely manner
• Managed mailing lists and kept donor management system organized and operational to ensure accurate and pertinent data
• Maintained accurate database records
• With departmental guidance, documented standards and protocols for data entry
• Processed credit card transactions
• Built and maintained productive relationships with all levels of team members to facilitate timely and accurate reporting functions

Family Law CASA (Court Appointed Special Advocates) serves as the voice of children in court when their parents are involved in contested paternity, divorce, and third-party custody cases. The office staff that supports the network consists of the Executive Director, three Advocate Supervisors, two program attorneys, and the Director of Development. The Administrative Assistant provided the following services:

• Responsible for reception desk services
• Received and documented new cases from Family Court Services upon appointment
• Analyzed reports to court and other documents for appropriate distribution and filing
• Filed court pleadings and exhibits
• Researched court documents
• Processed incoming and outgoing mail and deliveries
• Managed Share Point database and Outlook calendaring
• Maintained office supplies inventory by checking stock and ordering new supplies as needed
• Served as first point of contact for Advocates, attorneys, and parties to cases
• Worked directly with Advocate Supervisors/Social Workers to edit and submit CASA reports to court
• Coordinated logistics for new CASA Volunteer training

In this temporary role, I worked directly for a Seattle commercial real estate entrepreneur, at her headquarters on lower Queen Anne in Seattle. Duties included the following:

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
• Restocked supplies and placed purchase orders to maintain adequate stock levels
• Executed record filing system to improve document organization and management
• Handled client correspondence and tracked records to foster office efficiency
• Sorted and distributed office mail and recorded incoming shipments for corporate records.

With the Office of Special Events at the University of Arkansas-Fayetteville, the Administrative Support Supervisor was entrusted with the day-to-day administrative support of the Director and Assistant Director of Special Events. The office played an indispensable role in its parent division, the Division of Advancement, responsible for planning and implementation of all events associated with University Advancement. The administrative responsibilities included the following:

• Created and managed Excel spreadsheets tracking invitees and RSVP status
• Managed event modules within the Advance donor and event database
• Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
• Conceived and executed creative design for event documents, including invitations, name tags, event signage, etc
• Provided front desk reception
• Drafted correspondence for event queries and RSVPs
• Oversight of official Special events calendar
• Supported director and assistant director of special events with additional event site management
• Monitored office inventory to maintain adequate supply levels and order products
• Oversaw office inventory activities by ordering/stocking requisitions

Jimbob, Inc. was a small, non-profit focused, boutique marketing firm that specialized in highlighting Northwest Arkansas-based 501(c)(3) organizations. I was with Jimbob until it closed its doors due to the effects of the financial collapse that began in 2008. With Jimbob, I engaged in the following:

• Collaborated with creative director and copywriting team in completing all phases of client projects from planning to on-time completion of quality deliverables
• Created high-impact messaging for all marketing media
• Reviewed and edited content for correct grammar and style
• Produced clear, concise and accurate content to reflect tone and level of authority appropriate to content
• Customized brand message to reach and capture target audience interest and drive engagement
• Collaborated with designers and editorial team to create polished, attractive client materials
• Proofread, edited, and evaluated final copy to verity content aligned with established guidelines

Martin & Kieklak is an administrative law firm that sought to assist its clients in acquiring Social Security Disability and Supplementary Income benefits. The legal assistant performed the following daily tasks:

• Performed initial client assessment and analysis to begin research process
• Maintained attorneys' calendars, complex files for administrative hearings, including organizing medical exhibits
• Handled office scheduling and made notes for deadlines, motions and other important dates
• Observed strict HIPAA privacy laws to prevent information breaches and protect client data