Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Kristy Garza

Victoria

Summary

Proficient in administration and management with a strong focus on delivering exceptional customer service. Expertise in problem-solving and conflict resolution, fostering a collaborative team environment. Experienced in managing sensitive information with discretion and professionalism. Proven ability to enhance operational efficiency through effective communication and support.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Delivery Driver

Door Dash
Victoria
02.2024 - Current
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Provided excellent customer service by answering inquiries about products or services being delivered.

Licensed Medicare Agent

Assurance IQ
Victoria
07.2023 - 12.2023
  • Obtained Health and Life Insurance License through comprehensive company training.
  • Evaluated clients' needs to identify optimal Medicare benefits based on coverage and budget.
  • Conducted risk assessments for clients to ensure appropriate insurance carrier selection.
  • Scheduled appointments with clients to discuss tailored insurance solutions.

Daycare Teacher

Trinity Advance Learning Center
Victoria
08.2022 - 02.2023
  • Developed weekly lesson plans to enhance classroom learning experiences.
  • Ensured daily sanitation and organization of classroom environment.
  • Distributed food and drinks to students during designated meal times.
  • Monitored children's wellbeing and addressed any concerns promptly.
  • Administered first aid to students in need of medical assistance.
  • Maintained student schedules and communicated updates to parents via daycare app.

Office Manager/ Tax Worker/ Insurance Agent

A-Auto Insurance
Victoria
10.2020 - 03.2022
  • Reviewed and sorted company emails to ensure efficient communication flow.
  • Answered main telephones, routing callers to appropriate individuals or addressing inquiries.
  • Cross-referenced daily reports from carried companies, identifying payment discrepancies.
  • Monitored customer accounts for pending cancellations, requirements, and policy changes.
  • Executed various clerical and technical duties to enhance business operations.
  • Balanced cash drawers through daily income counts and prepared deposits.
  • Managed inventory by ordering equipment and supplies as needed.
  • Processed payments, provided quotes, and initiated policies while uploading essential documents.

Seasonal & Petite Specialist/ Womens Sales

Dillards
Victoria
07.2018 - 10.2020
  • Maintained and organized both floors according to monthly plans.
  • Distributed new inventory multiple times per week.
  • Promoted sales by leveraging product knowledge across all departments.
  • Ensured cleanliness and upkeep of both floors.
  • Contacted clientele regarding upcoming sales and promotions.
  • Achieved 300k in sales through effective Pacemaker utilization.
  • Conducted daily drawer counts and managed deposits to front office.

Education

High School Diploma -

Victoria West High
Victoria, Tx

Skills

  • Clear communication
  • Time management skills
  • Adaptability and flexibility
  • Teamwork and collaboration
  • Quality assurance
  • Problem solving
  • Communication skills
  • Customer service

References

  • Mary Louise Sanchez, A-Auto Insurance, (361) 579-6969, Owner/ Manager of Second Branch
  • Whitney Garley, Dillards, (361) 489-7319, Visual Sales Manager
  • Delia Casal, Dillards, (361) 676-8411, Sales Associate

Certification

  • First Aide and CPR
  • Food Handlers

Timeline

Delivery Driver

Door Dash
02.2024 - Current

Licensed Medicare Agent

Assurance IQ
07.2023 - 12.2023

Daycare Teacher

Trinity Advance Learning Center
08.2022 - 02.2023

Office Manager/ Tax Worker/ Insurance Agent

A-Auto Insurance
10.2020 - 03.2022

Seasonal & Petite Specialist/ Womens Sales

Dillards
07.2018 - 10.2020

High School Diploma -

Victoria West High

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