Kristy Gonzales
San Antonio,TX
Summary
Resourceful and detail-oriented administrative professional with over 8 years of experience supporting senior leadership in fast-paced, high-stakes environments. Skilled in executive calendar management, travel coordination, event planning, and confidential correspondence. Recognized for exceptional organization, discretion, and the ability to anticipate executive needs while managing multiple priorities independently. Experienced in logistics, client relations, and operational efficiency within corporate and service-driven industries.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Team Lead
VetClaims.AI – Fulfillment Team (Veteran Intake & Support)
03.2025 - Current
- Supervise and train a team handling confidential veteran casework, ensuring HIPAA compliance and data accuracy.
- Coordinate team meetings, leadership reports, and quality audits to track KPIs and enhance operational efficiency.
- Collaborate with community and government partners to strengthen outreach and service access.
- Anticipate leadership needs, provide executive-level reporting, and support performance initiatives.
Marketing Specialist
Terracon Consultants, Inc.
05.2023 - 12.2023
- Coordinated proposal development, client communications, and project documentation for executive review.
- Created and proofread presentations and reports for high-level meetings.
- Supported business development efforts by organizing corporate marketing initiatives and ensuring quality deliverables.
Administrative Assistant
Howard Energy Partners, LLC
01.2022 - 03.2023
- Provided high-level support to the Vice President of Engineering and department directors.
- Managed executive calendars, scheduled meetings, and coordinated domestic and international travel arrangements.
- Planned departmental events, training sessions, and conferences.
- Processed invoices, reconciled vendor accounts, and prepared expense reports using SAP and Excel.
- Maintained confidential records, ensured compliance with company policies, and streamlined administrative workflows.
Paralegal
Pennebaker Law Firm / Saucier & Smaistrla, PLLC
07.2020 - 01.2021
- Prepared confidential legal documents, correspondence, and research summaries for attorneys.
- Managed case scheduling, hearings, and mediations while maintaining strict record accuracy.
- Coordinated with clients, courts, and partners to ensure timely document delivery and filing.
Logistics Coordinator
NFI Industries
04.2019 - 07.2020
- Managed driver scheduling, dispatch, and transportation logistics for a large commercial fleet.
- Coordinated with vendors, safety teams, and customers to ensure timely and compliant deliveries.
- Assisted in invoice reconciliation, payment processing, and reporting using SAP and Excel.
Transportation Administrator and Accounting Clerk
Core-Mark International
07.2015 - 05.2018
- Supported logistics, payroll, and accounting teams with administrative and financial operations.
- Processed vendor payments, reconciled invoices, and maintained accurate ledgers.
- Assisted in onboarding and HR documentation, ensuring smooth transitions for new hires.
Education
Bachelor of Healthcare Administration -
Wayland Baptist University
Skills
- Executive and C-Level Administrative Support
- Complex Calendar and Travel Management (Domestic/International)
- Event and Meeting Coordination (Onsite/Offsite)
- Budgeting and Expense Reporting
- Confidential Correspondence and Record Management
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
- CRM and Project Management Tools (SAP, Salesforce)
- Vendor and Contract Coordination
- Strong Written and Verbal Communication
- Team Leadership and Staff Training
- State of Texas Life and Health Insurance Licenses
- SAP, Salesforce CRM, Microsoft Office Suite, Adobe Acrobat, Teams, Zoom
Certification
Sterile Processing Certification – MedCerts
Timeline
Team Lead
VetClaims.AI – Fulfillment Team (Veteran Intake & Support)
03.2025 - Current
Marketing Specialist
Terracon Consultants, Inc.
05.2023 - 12.2023
Administrative Assistant
Howard Energy Partners, LLC
01.2022 - 03.2023
Paralegal
Pennebaker Law Firm / Saucier & Smaistrla, PLLC
07.2020 - 01.2021
Logistics Coordinator
NFI Industries
04.2019 - 07.2020
Transportation Administrator and Accounting Clerk
Core-Mark International
07.2015 - 05.2018
Bachelor of Healthcare Administration -
Wayland Baptist University
Professional Strengths
- Trusted with highly confidential information and executive-level correspondence.
- Skilled at balancing multiple priorities with professionalism and accuracy.
- Strong interpersonal communication across all organizational levels.
- Proven success in improving operational workflows and supporting executive initiatives.
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