Kristy Higgins
Oklahoma City,OK
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Overview
9
9
years of professional experience
Work History
Sales Associate
Kalidy Kia
Edmond , Oklahoma
08.2024 - 02.2025
- Answered customer inquiries regarding product features, pricing, and availability.
- Developed promotional strategies to increase sales volume.
- Adhered to company initiatives and achieved established goals.
- Assessed customer needs to provide assistance and information on product features.
- Used technology resources to assist customers in locating and selecting items
- Built and maintained relationships with peers and upper management to drive team success.
Internet Sales Consultant
Jim Norton Toyota Of OKC
Oklahoma City , Oklahoma
12.2018 - 07.2024
- Exercised proper qualification skills to convert leads in to genuine sales opportunities.
- Resolved customer concerns and answered questions quickly to maximize satisfaction.
- Built strong rapport with customers and maintained meaningful contact after sale to encourage future business.
- Developed and implemented strategies for increasing internet sales.
- Managed internet e-mail leads, calls and text messages and remained available to respond to inquiries professionally.
- Corresponded with online customers via electronic mail, telephone or other electronic messaging.
Leasing Agent
Lincoln Properties
Oklahoma City , Oklahoma
07.2016 - 11.2018
- Developed marketing strategies to attract new tenants.
- Resolved tenant complaints regarding maintenance or other issues in a timely manner.
- Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
- Managed multiple projects simultaneously while meeting deadlines.
- Maintained high customer approval rating through dynamic service, exemplary support, and interpersonal communication.
- Ensured that all applicable laws and regulations were followed in accordance with local housing codes.
Education
Associate of Arts - Communications
Maricopa Community Colleges, Scottsdale Community College
Scottsdale, AZ04-2002
Skills
- Client service
- Conflict resolution
- Goal oriented
- Contact follow-up
- Excellent people skills
- Product sales
- Professional demeanor
- Policy and procedure adherence
- Flexible schedule
- Negotiation tactics
Timeline
Sales Associate
Kalidy Kia
08.2024 - 02.2025
Internet Sales Consultant
Jim Norton Toyota Of OKC
12.2018 - 07.2024
Leasing Agent
Lincoln Properties
07.2016 - 11.2018
Associate of Arts - Communications
Maricopa Community Colleges, Scottsdale Community College
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