Hi, I’m
Kristy Hutchison
Monroe
Summary
Knowledgeable clinical nurse with 12 years solid background in coordinating patient care and managing healthcare teams. Utilizes clinical expertise to assess patient needs and success in improving patient outcomes through effective care plans and staff training. Consistently utilized strong organizational and communication skills to ensure smooth operations and high-quality care delivery. Known for effective collaboration with multidisciplinary teams and driving results in dynamic healthcare environments. Reliable and adaptive, with focus on quality outcomes and patient advocacy.
Overview
12
years of professional experience
1
Certification
Work History
ProMedica Monroe Obstetrics and Gynecology
RN Program Coordinator
07.2024 - Current
Job overview
- Review and manage triage phone call according to priority, records complete and accurate messages and obtains necessary instructions from the provider, office manager, etc.
- Respond to all electronic messages via MyChart, Fax, Email, Telephone or Secure chat from all Patients, referral resources and four Providers
- EMR. EPIC, CERNER, McKESSON
- Enhanced communication between interdisciplinary and multidisciplinary teams to develop individualized care plans focused on patient-centered goals by providing referrals as appropriate for recommended testing or preventive counseling by Physicians
- Improving workflow processes through effective coordination of schedules, assignments, and resources.
- Coordinate and assist with patient’s in-office procedures and obtaining prior authorization if required through insurance company.
- Coordinated surgical schedules for three healthcare providers, ensuring optimal utilization of operating room resources.
- Promoted a culture of continuous learning by training and updating clinical knowledge on an ongoing basis.
- Participate in patient clinical appointments, providing assistance during clinic visits, occasionally handling multiple clinics simultaneously, and performing in-office testing within the scope of practice
- Supported patients and families through education about treatment options, medications, coping strategies, birthing and lactation classes, community resources available to them.
- Review and queue patient’s medical chart and medications for the provider to review and sign
- Perform non stress test fetal monitoring for high risk pregnancies
- Coordinate pregnancy inductions for four providers in the labor and delivery department at the hospital
- Boosted practice patient census by leveraging continuous social media advertising
Contracted
Travel Emergency Assignments at varied locations
01.2020 - 12.2024
Job overview
- Provided critical triage and direct nursing care to a wide variety of patients requiring emergency/urgent care, including the care of COVID-19 patients during the critical outbreak periods
- Demonstrated adaptability and flexibility in dynamic environments, completing 6 contracts in 4 years
- Using deep clinical assessment and knowledge, strongly focused on patient education, tailoring methodologies based on patient needs, to promote health and prevent readmission
- Managed dynamic patient flow through emergency department, applying key assessments to prioritize critical patients, while ensuring efficient treatment for lower acuity patients to maximize patients seen
Arbor Hospice
Rapid Response Admission RN and Case Manager
01.2021 - 12.2021
Job overview
- Acted as primary liaison to coordinate care resources for patients from community and cross functional partners, ensuring adequate care available
- Quality documentation audits for adequate information to obtain insurance authorizations and coordinate inputs from varied stakeholders
- Provided individualized education based on terminal illness
St. Joseph Mercy Hospital
Charge RN, Emergency Dept.
08.2015 - 09.2020
Job overview
- Strategically managed complex patient flow patterns and resources to ensure proper quality care and coordination throughout the hospital
- Acted as liaison between internal department staff, external emergency personnel, and inter hospital department leaders to successfully manage and coordinate patient placements, facilitating efficient continued ability to provide community emergency care
- Engaged patients through keen triaging and effective communication prioritize care accordingly and provide updates as available, promoting satisfaction in care delivery
- Performed key quality documentation audits to ensure policy compliance with safety parameters and escalate as needed
Promedica Health
Emergency and Behavioral Health Dept.
07.2013 - 08.2015
Job overview
- Provided emergency and behavioral health care to patients seeking urgent and acute care, as described above
Education
Nursing
Associates Degree
05.2013
Skills
- Versatile Work Adaptation
- Proficient Advocate for Patients
- Effective communication
- Quality documentation review
- Cross functional collaboration
- Clinical Decision-Making
- Patient confidentiality
- Vital signs monitoring
- Strong clinical judgment
- Creative problem solving
- Clinical documentation
- Task prioritization
Accomplishments
- Provided comprehensive support to patients and community members by connecting them with financial assistance, transportation services, housing resources and food program.
- Sole clinical staff member supporting four healthcare providers, adeptly fulfilling all responsibilities while participating in growth of practice.
Certification
- ACLS
- PALS
- BLS
- TNCC (Trauma Nursing Core Course)
- AEGIS (Crisis Prevention)
- Professional RN Licensure, Active, Michigan, Indiana, Ohio
Clinical Expertise
- Emergency/ Trauma Charge Nurse
- Cruise ship (Mediterranean) / travel nursing (MI, IN, NJ)
- Hospice
- Case management
- Coordinator for Women’s Health
Timeline
RN Program Coordinator
ProMedica Monroe Obstetrics and Gynecology
07.2024 - Current
Rapid Response Admission RN and Case Manager
Arbor Hospice
01.2021 - 12.2021
Travel Emergency Assignments at varied locations
Contracted
01.2020 - 12.2024
Charge RN, Emergency Dept.
St. Joseph Mercy Hospital
08.2015 - 09.2020
Emergency and Behavioral Health Dept.
Promedica Health
07.2013 - 08.2015
Nursing
Associates Degree
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