Kristy Jandrasits
Pittsburgh,PA
Summary
Skilled at accurately transcribing audio files into written documents. Works with variety of audio sources utilizing modern transcription software to complete on-time assignments. Able to consistently meet deadlines while maintaining an exceptionally high level of quality.
Overview
22
22
years of professional experience
Work History
Transcriptionist
Rev
11.2017 - Current
- Enhanced transcription accuracy by diligently proofreading and editing final documents.
- Increased client satisfaction by providing timely and accurate transcriptions for various industries.
- Maintained strict confidentiality with sensitive information, ensuring client trust and privacy.
- Developed expertise in industry-specific terminology, resulting in highly accurate transcriptions tailored to each project''s needs.
- Current focus on legal transcription.
Foreclosure Specialist
Bank Of America
01.2011 - 09.2015
- Reviewed loan and foreclosure documents and verified for accuracy.
- Improved accuracy of documentation by thoroughly reviewing all paperwork and identifying any errors or discrepancies.
- Collaborated with legal teams to ensure compliance with state and federal regulations during foreclosure proceedings.
Loss Mitigation Specialist
Bank Of America
11.2007 - 01.2011
- Conducted comprehensive loan reviews, identifying opportunities for modifications and alternative repayment plans.
- Improved client satisfaction levels by providing prompt and efficient assistance in resolving financial challenges.
- Managed a high-volume caseload of at-risk borrowers, successfully negotiating mutually beneficial repayment solutions.
- Ensured compliance with all relevant regulations and guidelines by diligently reviewing loss mitigation documentation and procedures.
Life Claim Specialist
CIGNA
03.2002 - 11.2007
- Utilized advanced analytical skills to determine appropriate benefit payments according to policy provisions.
- Expedited claim resolutions for clients by effectively managing a high volume of cases simultaneously.
- Enhanced customer satisfaction by providing empathetic support and accurate information during the claims process.
Education
Bachelor of Arts - Psychology
Penn State Behrend
Erie, PA05.2000
Skills
- High Accuracy Level
- Time Management
- Meeting Deadlines Consistently
- Proofreading
- Strong Grammar Knowledge
- Attention to Detail
- Research
- Error Correction
- Industry-Specific Terminology
- Formatting Expertise
Timeline
Transcriptionist
Rev
11.2017 - Current
Foreclosure Specialist
Bank Of America
01.2011 - 09.2015
Loss Mitigation Specialist
Bank Of America
11.2007 - 01.2011
Life Claim Specialist
CIGNA
03.2002 - 11.2007
Bachelor of Arts - Psychology
Penn State Behrend
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