Kristy Jenzen
Waseca
Summary
Dynamic Business Administrator with a proven track record at Christ The King Lutheran Church, enhancing operational efficiency through strategic process improvements and meticulous financial reporting. Skilled in project management and effective communication, I successfully streamlined workflows and fostered team collaboration, contributing to a transparent and organized financial environment.
Experienced with strategic planning and operational management. Utilizes strong communication and organizational skills to enhance productivity and streamline workflows. Knowledge of financial oversight and resource allocation to sustain company growth.
Overview
23
23
years of professional experience
Work History
Business Administrator/Financial Secretary
Christ The King Lutheran Church
Waseca, MN
10.2010 - Current
- Managed church operations, ensuring smooth execution of services and events.
- Developed and implemented administrative processes to enhance operational efficiency.
- Coordinated volunteer schedules and activities to optimize engagement and participation.
- Oversaw budget management, ensuring financial accuracy and adherence to fiscal policies.
- Facilitated communication between church leadership and congregation, fostering community relationships.
- Led staff training initiatives, improving service delivery and team collaboration.
- Streamlined record-keeping systems for membership data, enhancing accessibility and reliability.
- Evaluated operational workflows, identifying areas for improvement to support strategic objectives.
- Contributed to economic success by participating in budgeting process.
- Oversaw employee onboarding processes, ensuring seamless integration into the company culture from day one.
- Streamlined office processes by implementing new project management software and training staff on its usage.
- Processed employee expense reports quickly to prevent delays in payouts.
- Enhanced financial reporting accuracy through meticulous attention to detail and thorough review of accounting records.
- Monitored executive and site schedules to coordinate meetings and corporate events.
- Developed monthly reports.
- Increased accuracy through improved processes for fiscal monitoring, payroll, and operational expenses.
- Organized and updated databases, records and other information resources.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Negotiated and executed contracts on behalf of department.
- Created organized filing system to manage department documents.
- Managed financial transactions, ensuring accuracy and efficient processing of contributions and expenses.
- Prepared monthly financial statements, providing clear insights into church fiscal health.
- Coordinated budget preparation, facilitating collaborative input from church leadership.
- Oversaw payroll processing for staff and volunteers, maintaining compliance with applicable regulations.
- Developed and maintained financial records using accounting software to enhance reporting efficiency.
- Streamlined reconciliation processes, improving accuracy of bank statement reviews and reporting.
- Trained new staff on financial procedures, fostering a cooperative team environment for seamless operations.
- Maintained accurate records of organizational finances and generated reports as requested.
- Enhanced financial transparency by implementing accurate record-keeping practices for all transactions.
- Implemented robust financial controls, preventing unauthorized access or misuse of funds and resources.
- Developed comprehensive financial policies and procedures, ensuring consistency in accounting practices across the organization.
Customer Service Representative
Kohls Department Store
Owatonna, MN
11.2018 - 08.2023
- Provided exceptional customer support, resolving inquiries and enhancing overall shopping experience.
- Assisted in training new staff on customer service protocols and store policies.
- Streamlined checkout processes, reducing wait times and improving transaction efficiency.
- Collaborated with team members to maintain a clean and organized sales floor environment.
- Handled merchandise returns and exchanges, ensuring compliance with company policies.
- Utilized point-of-sale systems to accurately process transactions and track inventory levels.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Office Administrative Assistant
Grace Lutheran Church
Waseca, MN
06.2005 - 07.2008
- Coordinated scheduling for church events, ensuring effective resource allocation and communication among stakeholders.
- Managed church office operations, streamlining administrative processes to enhance overall efficiency.
- Developed and maintained filing systems, improving organization and retrieval of important documents.
- Assisted with financial record-keeping, ensuring accuracy in transactions and reporting for church activities.
Department Manager
Hy-Vee
Mankato, MN
03.2003 - 06.2005
- Led daily operations, ensuring compliance with company policies and safety standards.
- Managed inventory levels to optimize stock availability and reduce waste.
- Trained and mentored staff to enhance team performance and customer service skills.
- Implemented process improvements, increasing operational efficiency across departments.
- Analyzed sales trends to inform merchandising decisions and promotional strategies.
Education
Associate of Applied Science - Business Administration
Associate of Applied Science - Business Management Computer Emphasis
Skills
- Microsoft Office Suite
- Executive support
- Eye for detail
- Project management
- Financial reporting
- Effective communication
- Schedule management
- Company event coordination
- Supply coordination
- Annual budget development
- Quickbooks Accounting software
- Staff supervision
Timeline
Customer Service Representative - Kohls Department Store
11.2018 - 08.2023
Business Administrator/Financial Secretary - Christ The King Lutheran Church
10.2010 - Current
Office Administrative Assistant - Grace Lutheran Church
06.2005 - 07.2008
Department Manager - Hy-Vee
03.2003 - 06.2005
Minnesota West Community College - Associate of Applied Science, Business Administration
Minnesota West Community College - Associate of Applied Science, Business Management Computer Emphasis