Kristy McCorvey
Cypress,TX
Summary
I have been in customer service for over 15 years. I offer excellent professional customer service and communication skills. I am a dedicated employee that is self-motivated and that can multitask. I am a great team player and I have great work ethic. I am very organized as well as detailed and I have a strong desire to learn and to better my self as an individual. I strive to meet goals. I am very computer knowledgeable as well as I can get tasks done in a timely manner.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Medical Assistant
Lifetime OBYGN
11.2018 - 06.2023
- Act as a physician's secretary
- Administer oral and injectable medications
- Assist patients with insurance forms and claims
- Assist physicians and other providers with exams and procedures
- Call or fax prescriptions to pharmacies
- Change dressings
- Clean and maintain instruments and medical equipment
- Collect data about previous health, medical and surgical history from patients
- Collect specimens for lab tests
- Document in paper or electronic medical records
- Enter data from monitoring and tracking systems such and vaccine and medication refrigerators, sterilization devices and other quality or safety data
- Handle and route office mail
- Manage medical records
- Manage specialty referrals
- Measure patent vital signs (pulse, blood pressure, pulse and temperature), height and weight
- Order medical and office supplies and medications
- Perform billing tasks
- Perform in-office lab tests
- Perform specialized testing such as EKGs, vision screening and hearing tests
- Provide patient education as directed by the doctor or other provider
- Remove staples and stitches
- Schedule patient appointments
- Schedule surgeries and diagnostic procedures such as CT scans and MRIs
- Stock exam rooms
- Supervise other medical assistants
- Schedule inductions and c-sections at hospital.
Team Lead Certified Medical Assistant
Pinewood Medical Clinic
01.2010 - 01.2012
- Record Patient history and personal information to obtain medical history
- Take vital signs, such as blood pressure, Temp, height, weight, pulse
- Help physicians with patient exams
- Give Patients injections or medication as directed by physicians and as by state law
- Schedule Appointments and verify insurance
- Prepare blood samples, and laboratory testing, and Image Test Order Forms
- Enter patient information into medical records
- Room Patients
- Lab calls backs and medication refills
- Explaining medical procedures and referrals to patients
- EKG
- Drawing Blood
- Removing sutures and changing dressings
- Perform in house testing
- Supervise all incoming externs.
Receptionist
Tex-Dent, INC
10.2008 - 01.2010
- Answer Phones
- Inventory
- Special Tasks
- 12 line phone
- Mail.
Customer Service
Dr. Chu D.D.S
06.2008 - 10.2008
- Front Desk duties.
Showroom Coordinator / System Manager
Countertops Plus
12.2007 - 05.2008
- Customer service
- Navision
- D care System
- Sales Associate
- Quotes
- Vendor sales
- Invoice
- Batch credit card machine and run balances
- Place all jobs in fabrication
- Schedule installs and measures
- Answer phones
- File Folders
- Purchase orders
- File Clerk
- Install Pay sheets
- Dispatch.
Showroom Coordinator/ System Manager
All Countertops- Home Depot
08.2007 - 12.2007
- Scheduled Measures and Installs
- Summaries of Jobs
- Customer service
- Purchase orders
- Invoices
- Moraware
- Navision
- File Folders.
Retail Banker /Teller
Woodforest National Bank
01.2006 - 08.2007
- Skilled in balancing a cash drawer
- Excellent customer service and communication skills
- Proven experience in product sales or referrals
- Experience in handling additional bank responsibilities, such as safe deposit, currency transactions, cash box, CTRS, ATMs, payroll and vault duties
- Understands and applies retail policies and procedures
- Receive money from customers, disburse money to customers and record the transactions in accordance with well-defined policies and procedures
- Process deposit and lending transactions at teller window and drive-thru
- Responsible for cash funds, balancing daily transactions and assisting individuals accounts
- Accurately conduct all credit and debit transactions to include receiving checking and savings deposits/withdrawals, checking endorsements, and accepting checks for cashing
- Verify cash drawer, balance and prepare daily work using forms in accordance with standard procedures
- Issue travelers checks, money orders, and official bank checks
- Assure teller area is secure and well maintained at all times
- Keep proper cash supply on hand and prepare daily proof record while maintaining an acceptable difference record
- Deliver excellent customer service to all bank customers
- Is required to refer customers to other bank staff for product sales or problem resolution
- May process night deposits and ATM transactions.
Customer Service Counter / Cash Office
Circuit City
01.2005 - 01.2006
- Responsible for checking out customers, balancing vault and cash registers, returns, shipping, telephones, as well as shipping and receiving
- Responsible for generating sale leads
- Sales floor merchandising.
Education
Medical assistant Re-Fresher course in Medical assistant -
Altierus
Houston, TX07.2018
Certified medical assistant re- fresher course -
Everest College
Houston, TX01.2009
Magnolia High School - High School Administration
Magnolia High School
Magnolia, TX05.2007
Skills
- Pediatrics
- Vital signs
- Medical records
- Front desk
- Specimen collection / processing
- EMR systems
- Customer service
- Data collection
Certification
CPR/BLS, 06/01/18, 06/01/20
Additionalinformation
done 7/2018, completed 7/2018
Personal Information
- Title: Medical Assistant
- Work Permit: Authorized to work in the US for any employer
Timeline
Medical Assistant
Lifetime OBYGN
11.2018 - 06.2023
Team Lead Certified Medical Assistant
Pinewood Medical Clinic
01.2010 - 01.2012
Receptionist
Tex-Dent, INC
10.2008 - 01.2010
Customer Service
Dr. Chu D.D.S
06.2008 - 10.2008
Showroom Coordinator / System Manager
Countertops Plus
12.2007 - 05.2008
Showroom Coordinator/ System Manager
All Countertops- Home Depot
08.2007 - 12.2007
Retail Banker /Teller
Woodforest National Bank
01.2006 - 08.2007
Customer Service Counter / Cash Office
Circuit City
01.2005 - 01.2006
Medical assistant Re-Fresher course in Medical assistant -
Altierus
Certified medical assistant re- fresher course -
Everest College
Magnolia High School - High School Administration
Magnolia High School
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