Kristy McGough
Atlanta,GA
Summary
Organized and dedicated Administrative Assistant with expertise in completing clerical tasks and providing exceptional customer service in fast-paced office settings. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Picker and Packer
ID Logistics
02.2024 - 03.2024
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Scanned and verified UPC codes for all products to aid in identification.
- Verified proper labeling and identification on all orders before shipment.
- Used RF scanners to track orders and verify accuracy.
- Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
Shipping and Receiving Clerk
RIESCHLING PRESS
01.2024 - 02.2024
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
Cashier
Chipotle
01.2024 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Teacher
Evolving Learning Academy
08.2023 - 01.2024
- Maintained organized, fun and interactive classroom to help children feel safe.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Supported student physical, mental, and social development using classroom games and activities.
Intern
Fort Valley State University
01.2017 - 05.2017
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Collaborated effectively with team members across departments, fostering a cohesive work environment conducive to accomplishing shared objectives.
Administrative Assistant
Fort Valley State University
08.2015 - 05.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Post Office Mail Clerk
Fort Valley State University
08.2014 - 05.2015
- Maintained accurate records of incoming and outgoing mail, facilitating tracking and resolution of customer inquiries.
- Provided exceptional customer service by resolving issues promptly and addressing concerns with empathy and professionalism.
- Assisted customers at the service counter by providing guidance on postage rates, mailing options, and packaging requirements.
- Upheld strict adherence to USPS regulations in all aspects of mail handling and processing procedures.
Education
Master of Science - Industrial And Organizational Psychology
Walden University
Minneapolis, MN12.2019
Bachelor of Arts - Psychology
Fort Valley State University
Fort Valley, GA05.2017
High School Diploma -
Therrell High School
Atlanta, GA05.2012
Skills
- Office Administration
- Attention to Detail
- Customer Service
- Office Management
- Team Building and Leadership
- Data Confidentiality
- Human Resources Operations
- Organizational Development
- Leadership Development
- Schedule Coordination
- HR policies and procedures
- Microsoft Office proficiency
Affiliations
- Society for human resource management
Certification
- SHRM - Society for Human Resource Management certification
- SHRM-CP - SHRM Certified Professional
Timeline
Picker and Packer
ID Logistics
02.2024 - 03.2024
Shipping and Receiving Clerk
RIESCHLING PRESS
01.2024 - 02.2024
Cashier
Chipotle
01.2024 - 01.2024
Teacher
Evolving Learning Academy
08.2023 - 01.2024
Intern
Fort Valley State University
01.2017 - 05.2017
Administrative Assistant
Fort Valley State University
08.2015 - 05.2017
Post Office Mail Clerk
Fort Valley State University
08.2014 - 05.2015
Master of Science - Industrial And Organizational Psychology
Walden University
Bachelor of Arts - Psychology
Fort Valley State University
High School Diploma -
Therrell High School
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