Kristy McMahand
Simpsonville,SC
Summary
Experienced customer-focused professional with a background in client communication, service operations, and issue resolution. Skilled in building relationships, managing appointments, and maintaining organized business records to support smooth daily operations.
Overview
18
18
years of professional experience
Work History
Owner/Tattoo Artist
Konkrete Ink LLC
Greenville, South Carolina
10.2022 - 07.2026
- Developed marketing campaigns that successfully attracted new customers.
- Facilitated client consultations, estimates, and appointment scheduling to enhance customer experience.
- Resolved customer concerns to maintain high service quality standards.
- Kept business records organized, including invoices and payment tracking.
- Directed day-to-day service operations for Independent Konkrete Service LLC.
Production Worker
BMW Manufacturing
Greer, South Carolina
01.2011 - 01.2023
- Inspected vehicle parts for defects and reported quality concerns to supervisors.
- Monitored production pace and supported team coordination across shifts.
- Communicated with team members regarding tasks assigned during shift.
- Followed safety protocols while operating machines and equipment.
- Cleaned workstations and maintained organized areas for safe operations.
- Reported any issues to the supervisor immediately for resolution.
Customer Service Cashier
Ross Dress for Less
Greenville, South Carolina
11.2008 - 12.2011
- Processed customer purchases using Ross Dress for Less register and POS systems, ensuring accurate transactions and customer satisfaction.
- Resolved customer complaints professionally, enhancing customer experience and loyalty.
- Assisted with returns, exchanges, and price adjustments at customer service desk.
- Executed tasks that streamlined store operations, contributing to efficient service delivery.
- Supported fitting room operations and directed customers to departments and merchandise.
Education
Associate Degree - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL02-2028
High School Diploma -
Hillcrest High School
Simpsonville, SC05-2007
Skills
- Marketing strategy
- Customer focus
- Client communication
- Customer service
- Attention to detail
- Professionalism
- Strong work ethic
Timeline
Owner/Tattoo Artist
Konkrete Ink LLC
10.2022 - 07.2026
Production Worker
BMW Manufacturing
01.2011 - 01.2023
Customer Service Cashier
Ross Dress for Less
11.2008 - 12.2011
Associate Degree - Medical Billing And Coding
Ultimate Medical Academy
High School Diploma -
Hillcrest High School