Summary
Overview
Work History
Education
Skills
Timeline
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Kristy Puckett

Berea,KY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

15
15
years of professional experience

Work History

Team Member

Dairy Queen Grill & Chill
Berea, KY
11.2023 - Current

Dedicated and proactive team member with extensive experience in both kitchen and front-line operations at Dairy Queen. Possessing a strong ability to efficiently handle customer orders while ensuring exceptional service delivery.

  • Consistently provide prompt and courteous service to customers by efficiently taking and fulfilling orders.
  • Maintain cleanliness and organization in both front and back of house areas, including mopping, dusting, sweeping, restocking, and ensuring restroom cleanliness.
  • Detail the dining room to enhance customer experience and uphold brand standards.
  • Demonstrate adaptability and a strong work ethic, consistently achieving high productivity levels in a fast-paced environment.
  • Collaborate with team members to ensure smooth operations and superior customer satisfaction.
  • Actively participate in training sessions to enhance skills and knowledge of Dairy Queen's products
  • Proficient in multitasking and prioritizing tasks to meet operational demands.
  • Strong interpersonal skills, adept at effectively communicating with customers and colleagues.
  • Fast learner with the ability to quickly adapt to new tasks and responsibilities.
  • Reliable and punctual, consistently demonstrating professionalism and respect in all interactions.

Team Member

McDonald's Restaurant
Berea, KY
10.2019 - 02.2023

Dedicated and customer-focused team member with over three years of experience in front-line operations at McDonald’s.

  • Provide prompt and courteous service to customers by efficiently taking and fulfilling orders at the front counter and drive-through window.
  • Demonstrate proficiency in money handling to ensure accurate transactions and proper change for customers.
  • Maintain cleanliness and organization in front of house area, including mopping, dusting, sweeping, restocking, and restroom
  • Prepare and serve drinks for drive-through orders, contributing to overall operational efficiency.
  • Exhibit strong work ethic and a willingness to learn, adapting quickly to new tasks and responsibilities
  • Proficient in multitasking and prioritizing tasks to meet operational demands.
  • Strong interpersonal skills, adept at effectively communicating with customers and colleagues.
  • Exceptional cleanliness standards and attention to detail in maintaining hygiene protocols.
  • Fast learner with the ability to quickly adapt to new procedures and equipment.
  • Reliable and punctual, consistently demonstrating professionalism and respect in all interactions.
  • Bagged food on occasion and cooked fries to McDonald’s quality standards

Team Member

Better burgers and more
Richmond, KY
04.2014 - 12.2014

Dedicated and versatile team member with experience in cooking, food delivery, and restaurant maintenance at Better Burgers and More.

  • Cooked and prepared food items according to established recipes and customer orders.
  • Took food to customers with promptness and accuracy to ensure customer satisfaction.
  • Managed dishwashing responsibilities to maintain a clean and organized kitchen environment.
  • Assisted main owner Diane by running personal errands and supporting administrative tasks.
  • Conducted nightly cleaning duties including mopping, sweeping, stocking, dishwashing, and table wiping to uphold hygiene standards.
  • Cleared tables in a timely and efficient manner once customers finished their meals.
  • Proficient in cooking techniques and food preparation.
  • Strong organizational skills with the ability to multitask and prioritize tasks effectively.
  • Excellent attention to detail in maintaining cleanliness and sanitation standards.
  • Reliable and hardworking, willing to go the extra mile to ensure tasks are completed efficiently.
  • Effective communication skills and the ability to work well in a team environment.

Car Detailer

Chicks and Bed-liner ECT
Richmond, KY
09.2009 - 03.2012

Detail-oriented and dedicated professional with experience in car detailing, committed to providing exceptional service to customers at Chicks and BedLiners ECT.

  • Perform car detailing tasks in an effective and timely manner, including washing, drying, and cleaning both the interior and exterior of vehicles.
  • Pay meticulous attention to detail to ensure each car is cleaned to the highest standard, resulting in satisfied customers.
  • Work diligently to meet customer expectations and enhance the appearance of vehicles.
  • Utilize professional detailing equipment and products to achieve optimal results.
  • Collaborate with team members to maintain a clean and organized work environment.
  • Demonstrate a strong work ethic and dedication to delivering high-quality service on a consistent basis.
  • Proficient in car detailing techniques and equipment operations.
  • Strong work ethic with the ability to work efficiently and effectively in a fast-paced environment.
  • Excellent customer service skills, focused on ensuring customer satisfaction.
  • Reliable and dependable, consistently meeting deadlines and exceeding expectations.

Tobacco Worker

Family Members
, KY

Diligent and hardworking individual with experience in various aspects of tobacco farming. Skilled in working efficiently in challenging environments and dedicated to maintaining high productivity levels.

  • Planted tobacco seeds and set tobacco plants in fields according to established procedures.
  • Conducted weeding activities to eliminate weeds and ensure the healthy growth of tobacco plants.
  • Topped tobacco plants to promote optimal leaf growth and quality.
  • Demonstrated strong work ethic and commitment to hard work in a demanding agricultural environment.
  • Proficient in various tasks related to tobacco farming, including planting, weeding, topping, cutting, housing, and stripping.
  • Hardworking and dedicated, with the ability to work effectively in challenging environments.
  • Strong physical stamina and endurance to perform manual labor tasks for extended periods.
  • Attention to detail and commitment to quality in all aspects of work.

Education

GED -

Fleming County High School
Flemingsburg, KY
06-2002

Skills

  • Cash Handling
  • Cleaning
  • Customer Service
  • Workplace Safety
  • Clear Communication
  • Hard-working
  • Multitasking
  • Problem-Solving
  • Decision-Making
  • Leadership
  • Calm personality
  • Good worker

Timeline

Team Member

Dairy Queen Grill & Chill
11.2023 - Current

Team Member

McDonald's Restaurant
10.2019 - 02.2023

Team Member

Better burgers and more
04.2014 - 12.2014

Car Detailer

Chicks and Bed-liner ECT
09.2009 - 03.2012

Tobacco Worker

Family Members

GED -

Fleming County High School
Kristy Puckett