Kristy Reynolds
Dental Receptionist/ Dental Assistant
Southaven,MS
Summary
Compassionate professional with background in dental support services, known for high productivity and efficient task completion. Possess specialized skills in patient care coordination, dental procedure preparation, and infection control protocols. Excel at communication, empathy, and teamwork, ensuring positive patient experiences and smooth clinic operations.
Overview
18
18
years of professional experience
Work History
Dental Assistant
Majestic Family Dentistry
Memphis, TN
11.2006 - 09.2024
- Explained dental services and payment plans to help patients make informed decisions.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Ensured compliance with infection control policies and procedures.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
- Ordered supplies necessary for daily operations of the practice.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated proficiencies in telephone, e-mail, fax, and front-desk reception within high-volume environment.
- Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
Education
Dental Assistant Diploma/Certificate - Dental Assisting
Skills
- Team collaboration
- Office administration duties
- Patient care coordination
- Appointment scheduling
- Knowledgeable in Eaglesoft
- Insurance billing
- Professionalism and etiquette
- Chair-side support
- Procedure Support
Timeline
Dental Assistant - Majestic Family Dentistry
11.2006 - 09.2024
Concorde Career College - Dental Assistant Diploma/Certificate , Dental Assisting
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