
Dedicated member services professional specializing in collections and cash management. Recognized for strong problem-solving abilities and effective communication skills, ready to drive operational excellence and improve member experiences.
Daily Cash Management: Manage incoming payments and daily cash balancing. Process Returned Payments (NSF).
Collections Management: Manage Members past due balances, send Collection Letters, Make Payment Arrangements, Turn Members over for Collections. Manage Bad Debt Report.
Bankruptcy Management: Manage Incoming Bankruptcy Notifications, File Bankruptcy Claims.
Member Services: Answer phones, sign Members up for new accounts, process credit checks, send and manage Members Contracts, Annual Meeting Registration.
Assist Dentist with Exams, Restorative, and Operative Procedures.
Take X-Rays, clean teeth and teach the importance of good oral hygiene, prepare patient for their exam by the Dentist.
Chart patients existing and Treatment Planned Restorations and Conditions.
Present Treatment plans to patients and go over procedures to be performed at future appointments.
Sterilize exams rooms, equipment and instruments.
Collect and review client documents and submit to Underwriters for loan approval.
Process and present Mortgage, Auto, and Retail Loan Closings/Documents.
Prepare and disperse payoff checks from loan proceeds to pay off client’s debt.
Supervisory Duties: Train/coach teammates and provide system/application training/support. Present Weekly Staff Meetings. Perform Monthly, Quarterly, and Annual Branch Audits. Attend Quarterly Regional Operations Meetings.
Personal Banker Duties: Open and maintain Business and Personal Accounts. Perform Teller Window transactions.
Vault Teller Duties: Balance Local Branch Cash. Prepare currency to be shipped to the Federal Reserve. Verify and sort currency received from the Federal Reserve.