Kristy Ross
WI
Summary
Compassionate and adaptable nurse with 20+ years of experience. Aiming to leverage academic advancement with knowledge of case management, rehabilitation services, and treatment planning. Goals include longevity within a team of professionals to use clinical and critical thinking skills to improve and maintain health conditions of patients.
Overview
17
17
years of professional experience
Work History
RN Case Manager
PRN Home Health and Therapy
06.2022 - Current
- Performed various physical treatments along with education to staff, families, and patient on continued disease management.
- Provided emotional support to patients coping with chronic illness, end-of-life discussions, and transitional phases to encourage participation in their healthcare choices.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
RN Clinical Supervisor/Medicare RN
SSM Health: St. Francis Home
04.2012 - 10.2021
- Complete formal and clinical assessments for updates to clinical practitioners, administer treatments, beyond floor staff routines, and coordinate alterations to patient care as medically appropriate.
- Communicate with multiple disciplines including social services, therapies, billing, spiritual cares, hospice, home care, and billing to have seamless transitions between care locations.
- Ensure medical appropriateness for admission to sub acute rehabilitative services for stability to receive therapy and nursing interventions for further improvement.
- Open and lead internal incident command meeting for concerns from patients, families, or staff
- Complete all insurance required paperwork for billing according to patient clinical manifestations and diagnoses.
- Assign, direct, and provide support to floor staff for each of their roles.
- Encourage growth and education through formal assessments and informal learning opportunities to all floor nursing staff.
Medicare RN
SSM Health: St. Francis Home
08.2007 - 04.2012
- Develop admission screening protocols, apply them to current patient applications, and alter to meet both the screening needs of the facility and patients.
- Review financial needs and qualifications for entrance to sub acute rehabilitation services for the best interest of the facility and the patient.
- Lead care conferences for patients and their families to identify goals of care, provide community discharge options, and educate as to the healthcare system and assist with finding a balance of services that works for patient's best interest.
- Assist with development of a computerized medication system and streamline for billing purposes to adequately demonstrate complexities of care for reimbursement and documentation of care provided.
Education
Master of Science - Adult Gerontology Primary Care Nurse Practitioner
Herzing University
Madison05-2024
Bachelor of Science - Registered Nurse
University of Wisconsin, Milwaukee
Milwaukee, WI06-2021
Associate of Science - Registered Nurse
Fox Valley Technical College
Appleton, WI05-2004
Skills
- Use of multiple computerized healthcare systems including EPIC, ECP, Cerner, and Matirx
- Communicates well within family dynamics to have difficult conversations while remaining sensitive to patient and family dynamics and needs
- Chronic disease management and medical monitoring for stability throughout patient's stay
- Discharge planning within multiple disciplines
- Quality council engagement within both hospital and sub acute care areas
- Infection control nurse and assist with intervention implementation during COVID and thereafter to meet guidelines of healthcare regulations
- Participate in the development of a palliative care program to address patients with multiple chronic illnesses and a balance of aggressive interventions
- Focus on growth of a team overall from nurse assistant, registered nurses, and practitioner involvement to ensure a cohesive team environment
Timeline
RN Case Manager
PRN Home Health and Therapy
06.2022 - Current
RN Clinical Supervisor/Medicare RN
SSM Health: St. Francis Home
04.2012 - 10.2021
Medicare RN
SSM Health: St. Francis Home
08.2007 - 04.2012
Master of Science - Adult Gerontology Primary Care Nurse Practitioner
Herzing University
Bachelor of Science - Registered Nurse
University of Wisconsin, Milwaukee
Associate of Science - Registered Nurse
Fox Valley Technical College
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