Kristy Skinner
Baytown,Tx
Summary
Experienced with team leadership, conflict resolution, and process improvement. Utilizes these skills to enhance customer satisfaction and operational efficiency. Track record of fostering collaborative environments and addressing customer concerns effectively.
Overview
10
10
years of professional experience
Work History
Technician
City Of Pasadena
Pasadena, TX
10.2025 - Current
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed safety protocols to minimize workplace accidents.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Collaborated with team members to troubleshoot complex maintenance problems, fostering a culture of teamwork and knowledge sharing.
Driver
Uber
Houston, TX
01.2022 - Current
- Delivered exceptional customer service, ensuring passenger satisfaction and addressing inquiries promptly.
- Navigated efficiently using GPS technology, optimizing routes for timely arrivals.
- Maintained vehicle cleanliness and functionality through regular inspections and servicing.
- Followed all relevant traffic laws and safety regulations.
- Navigated diverse city routes to ensure timely passenger pickups and drop-offs.
Merchandiser
O'Reilly Auto Parts
La Porte, TX
08.2023 - 09.2025
- Developed and implemented visually appealing product displays to enhance customer engagement.
- Conducted regular audits of store layouts to maintain compliance with company guidelines.
- Streamlined inventory processes, resulting in reduced stock discrepancies and improved accuracy.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Assistant Manager
Circle K
Pasadena, TX
03.2016 - 04.2020
- Coordinated staff schedules to optimize workforce efficiency and coverage.
- Trained new employees on operational standards and customer service best practices.
- Supervised daily operations to ensure compliance with company policies and procedures.
- Implemented inventory management practices, reducing stock discrepancies.
- Managed cash handling processes, ensuring accuracy during transactions and reconciliations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
High School Diploma -
Deer Park High School
Deer Park03.2016
Skills
- Customer service
- Technical troubleshooting
- Data entry
Timeline
Technician
City Of Pasadena
10.2025 - Current
Merchandiser
O'Reilly Auto Parts
08.2023 - 09.2025
Driver
Uber
01.2022 - Current
Assistant Manager
Circle K
03.2016 - 04.2020
High School Diploma -
Deer Park High School