Kristy Terrazas
Corona,CA
Summary
Motivated professional with extensive experience in luxury hospitality and retail sales. Demonstrates a consistent record of exceeding sales goals while fostering strong client relationships and delivering exceptional service in dynamic environments.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Sales Associate
The Artist Tree
Riverside, CA
03.2025 - 07.2026
- Ranked as top seller since hire by consistently exceeding sales goals through tailored customer recommendations.
- Delivered knowledgeable guidance on cannabis products, strains, and consumption methods while ensuring compliance.
- Provided exceptional customer service in fast-paced retail environment, maintaining accuracy and professionalism.
- Cultivated strong rapport with repeat customers, significantly enhancing retention and satisfaction rates.
Banquet Server
Monterey Bay Aquarium
Monterey, CA
05.2023 - 02.2025
- Delivered professional, attentive, and personalized customer service to guests during banquets, private events, and special functions.
- Provided efficient table service, including food and beverage service, table setup, clearing, and maintaining clean and organized event spaces.
- Anticipated guest needs and responded promptly to requests to ensure a positive and memorable dining experience.
- Collaborated closely with banquet, culinary, and event teams to coordinate seamless service and maintain high standards of guest satisfaction.
- Managed multiple tables and service responsibilities in fast-paced event environments while maintaining accuracy, professionalism, and attention to detail.
- Communicated effectively with guests and team members to address requests, resolve service concerns, and ensure smooth event operations.
- Maintained professional presentation and adherence to hospitality, sanitation, and service standards throughout each event.
Server (Fine Dining Dinner Service)
Santa Lucia Preserve
Carmel, CA
03.2020 - 02.2025
- Provided elevated dinner service in an exclusive fine dining restaurant within a private luxury community.
- Executed full-service dining including table presentation, course timing, and anticipatory guest care.
- Demonstrated extensive menu knowledge to guide guest selections and enhance dining experiences.
- Delivered professional, discreet service to high-profile clientele.
- Collaborated with culinary and service teams to ensure seamless service flow and exceptional guest satisfaction.
- Maintained immaculate dining areas and upheld strict fine dining service standards.
Education
High School Diploma -
Seaside High School
Seaside, CA06-2022
Skills
- Upselling and sales strategies
- POS operations expertise
- Product advisory services
- Account management excellence
- Client relationship building
- Effective time management
- Collaborative teamwork skills
- Bilingual proficiency (English and Spanish)
- Analytical problem solving
- Dining etiquette
Certification
- California Food Handler Certificate
Timeline
Sales Associate
The Artist Tree
03.2025 - 07.2026
Banquet Server
Monterey Bay Aquarium
05.2023 - 02.2025
Server (Fine Dining Dinner Service)
Santa Lucia Preserve
03.2020 - 02.2025
High School Diploma -
Seaside High School