Kristy Wood
West Jordan,UT
Summary
Reliable Medical Administrative Assistant with 4 years of experience receiving, routing, filing and delivering wide range of medical documentation. Energetic and focused with strong organizational skills. Dedicated works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 15 years.
Overview
20
20
years of professional experience
Work History
Office Specialist II HIM
Centura Health
09.2021 - 07.2023
- Sorted, scanned and indexed a variety of medical records such as progress notes, ER documentation, treatment plans, court documentation, Dr's orders into electronic medical record.
- Analyzed records for completeness, and accuracy.
- Flagged incomplete or inaccurate information and reached out to Dr's offices for resolution.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Printed and photocopied documents to provide patients with copies of medical records.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Customer service assisting patients, walk ins, and Dr's over the phone, fax and email.
Medical Records Retrieval Specialist
MRO CORP
12.2018 - 09.2021
- Uploaded Medical Records Request and Patient Records to MRO's exclusive EMR system.
- Retrieved patient medical records for: patient walk-ins, outside providers, Legal, third party payers, Insurance audits.
- Verified record copies before handing each one over to check for and remove unnecessary details,
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our product and service.
- Prioritized and organized tasks to efficiently accomplish service goals.
Radiology Prior Authorization Specialist
Granger Medical
07.2018 - 12.2018
- Contacted insurance carriers to verify patients radiology benefits.
- Reached out to insurance carriers to obtain prior authorization for testing and procedures.
- Reviewed appeals for prior authorization requests and communicated with payers to resolve issues.
- Scheduled patients for Radiology procedures
- Went over costs and radiology prep instructions with patient.
Enhanced Registrar
Intermountain Healthcare
01.2017 - 04.2018
- Inbound and Outbound calls to patients, verified patient name,DOB,demographics and insurance.
- Went over insurance benefits, collected copays,obtained prior authorization
Medical Receptionist
Lone Peak General Surgery
11.2008 - 03.2012
Medical Secretary
J Barry Robb,MD Jana Kolc Robb, MD
04.2003 - 03.2012
Education
Associate of Science - Medical Assisting
Eagle Gate College
Salt Lake City, UT11.2003
Skills
- Medical Release of Information ROI
- HIPAA Compliance
- Patient Rights
- Data Entry
- Scanning and Imaging Software
- EHR Software
- Medical Terminology
- Medical Records and Documentation
- Calendar and Patient Scheduling
- Scheduling Tests and Procedures
- Pharmacy Correspondence
- Insurance Verification and Prior Authorization
- Payment Scheduling and Collection
- Multi-Line Telephone Management
- Team player, Communication Skills
- Organization
- Friendly, Positive attitude
- Workflow Coordination
- Teamwork and Collaboration
- Adaptable and Flexible
Timeline
Office Specialist II HIM
Centura Health
09.2021 - 07.2023
Medical Records Retrieval Specialist
MRO CORP
12.2018 - 09.2021
Radiology Prior Authorization Specialist
Granger Medical
07.2018 - 12.2018
Enhanced Registrar
Intermountain Healthcare
01.2017 - 04.2018
Medical Receptionist
Lone Peak General Surgery
11.2008 - 03.2012
Medical Secretary
J Barry Robb,MD Jana Kolc Robb, MD
04.2003 - 03.2012
Associate of Science - Medical Assisting
Eagle Gate College
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