Kristyn Diaz
North Las Vegas,NV
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
16
16
years of professional experience
Work History
Massage Therapist
Canyon Ranch Spa Club
Las Vegas, NV
12.2013 - 01.2021
- Provided safe, effective and appropriate massage therapy techniques during customer appointments.
- Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Grew sales with great work ethic, individualized care plans and positive attitude.
Massage Therapist
Massage Envy Spa
Las Vegas, NV
05.2010 - 04.2014
- Provided safe, effective and appropriate massage therapy techniques during customer appointments.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Maintained client treatment records and designed long-term care programs for return customers.
Assistant Teacher
Kids R Kids Learning Academy
Las Vegas, NV
11.2007 - 08.2009
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Delivered group teaching in classroom setting and implemented individual student support.
- Promoted physical, mental and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Performed staff monitoring duties such as overseeing recess, lunch and daily student intake and dismissal.
Education
High School Diploma -
Palo Verde High School
Las Vegas, NV06.
Massage Therapy Certification - Massage Therapy
The Academy of Healing Arts
Las Vegas, NV10.2009
Skills
- Medical History Taking
- Intake Forms
- Active Listening
- Typing Proficiency
- Medical Terminology Knowledge
- Understanding Customer Needs
- Time Management
- Managing Multiple Tasks
- Customer Consulting
Timeline
Massage Therapist
Canyon Ranch Spa Club
12.2013 - 01.2021
Massage Therapist
Massage Envy Spa
05.2010 - 04.2014
Assistant Teacher
Kids R Kids Learning Academy
11.2007 - 08.2009
High School Diploma -
Palo Verde High School
Massage Therapy Certification - Massage Therapy
The Academy of Healing Arts