Kristyn Diaz
North Las Vegas,US
Summary
Results-oriented dual-licensed Massage Therapist and Advanced Esthetician with a strong commitment to enhancing overall well-being through therapeutic bodywork and skincare treatments. Skilled in delivering personalized massage therapy to alleviate pain, reduce stress, and promote wellness. Adept at providing high-quality facials and skin care services through the use of a wide range of modalities for both massage therapy and advanced esthetics to ensure optimal results for clients.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Massage Therapist
Canyon Ranch Spa Club
12.2013 - 01.2021
- Over 200 guests provided with personalized services based on their individual needs
- Individualized treatment plans created using client history, client evaluations, and client needs
- Demonstrated skills in upselling products and services to meet the needs of guests and increase revenue
- Actively listened to clients, handled concerns quickly and escalated major issues to supervisor
- Optimized customer experience by delivering superior services
- Demonstrated knowledge of anatomy and physiology which ensured massage techniques were performed effectively
- Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
Massage Therapist
Massage Envy Spa
05.2010 - 04.2014
- Upsold monthly membership plans to gain return clients.
- Maintained client treatment records including SOAP notes, designed for long-term care programs for return customers.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport
- Created comfortable and professional environment for each client
- Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
- Utilized feedback from clients to refine massage techniques and treatment approaches, continually improving service quality.
Assistant Teacher
Kids R Kids Learning Academy
11.2007 - 08.2009
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Delivered group teaching in classroom setting and implemented individual student support.
- Promoted physical, mental and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Assisted in teaching and caring for over 30 children
Education
Esthetician License - Advanced Esthetics
Milan Institute
Las Vegas, NV03-2025
Massage Therapy Certification - Massage Therapy
The Academy of Healing Arts
Las Vegas, NV10.2009
High School Diploma -
Palo Verde High School
Las Vegas, NV06.2005
Skills
- Active Listening
- Typing Proficiency
- Medical Terminology Knowledge
- Understanding Customer Needs
- Time Management
- Managing Multiple Tasks
- Customer Consulting
- Treatment Planning
- Customer consultation
- Client retention
Personal Information
Title: Mrs. Kristyn C. Diaz
Certification
- Fundamentals of Prenatal Massage
[Somatic Arts & Sciences, 2024]
- Musculoskeletal Pathology
[Somatic Arts & Sciences Institute, 2024]
- Reflexology Certification
[Canyon Ranch SpaClub, 2017]
- Fundamentals of Geriatric Massage
[Somatic Arts & Sciences, 2018]
- Injury Evaluation
[Lisa Agnew, Advantage Massage, 2013]
Timeline
Massage Therapist
Canyon Ranch Spa Club
12.2013 - 01.2021
Massage Therapist
Massage Envy Spa
05.2010 - 04.2014
Assistant Teacher
Kids R Kids Learning Academy
11.2007 - 08.2009
Massage Therapy Certification - Massage Therapy
The Academy of Healing Arts
High School Diploma -
Palo Verde High School
- Fundamentals of Prenatal Massage
[Somatic Arts & Sciences, 2024]
- Musculoskeletal Pathology
[Somatic Arts & Sciences Institute, 2024]
- Reflexology Certification
[Canyon Ranch SpaClub, 2017]
- Fundamentals of Geriatric Massage
[Somatic Arts & Sciences, 2018]
- Injury Evaluation
[Lisa Agnew, Advantage Massage, 2013]
Esthetician License - Advanced Esthetics
Milan Institute
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