Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristyn Lucy

Painesville

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.


Overview

10
10
years of professional experience

Work History

Banker

Theoru FCU
08.2021 - Current
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Developed and maintained strong customer relationships, providing exceptional service and advice.
  • Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
  • Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
  • Contributed to continuous improvement initiatives by providing valuable insights from real-life fraud cases encountered in daily operations.
  • Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.

Receptionist

Jenniffer and Company
03.2015 - 03.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.

Education

All Fields of Study Required

Perry High School
Perry, OH
06-2014

Skills

  • Customer service
  • Cash handling
  • Creative thinking
  • Cash management
  • Relationship building
  • Customer Service-oriented
  • Developing customer relationships
  • Customer relationship management
  • Self-motivated nature

Timeline

Banker

Theoru FCU
08.2021 - Current

Receptionist

Jenniffer and Company
03.2015 - 03.2020

All Fields of Study Required

Perry High School

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