Summary
Overview
Work History
Education
Skills
Certification
Timeline
Quality & Performance Improvement Experience
Generic

Kristyn Sterling

Port Orchard

Summary

Quality improvement professional within MultiCare Health System specializing in clinical quality measurement, regulatory compliance, and performance analysis. Experienced in interpreting registry and chart review data to identify improvement opportunities, support patient safety initiatives, and improve measure performance. Strong background in HIM, coding, and documentation integrity with proven collaboration across clinical teams. Bachelor’s degree in Health Information Management (2026), RHIT and CCS certified.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Quality Data Abstractor, Quality Management Depart

MultiCare Health System
12.2022 - Current

- Analyze clinical registry data (AHA Get With The Guidelines) to identify performance trends and improvement opportunities in stroke care

- Perform detailed Epic chart review to validate quality metrics and regulatory reporting accuracy

- Collaborate with physicians, nursing, and leadership to resolve documentation discrepancies and improve measure compliance

- Conduct data integrity audits and provide feedback to clinical teams

- Support performance improvement initiatives through ongoing outcome monitoring

- Translate complex clinical data into usable quality reporting information

- Participate in patient safety and quality assurance activities

- Maintain high-volume abstraction workload while ensuring regulatory accuracy

Health Information Management Director

Life Care Center of Port Orchard
04.2020 - 12.2022

- Led facility documentation compliance and regulatory readiness for CMS and state survey

- Conducted chart audits to identify trends, deficiencies, and risk areas

- Partnered with nursing leadership and providers to correct documentation issues

- Implemented documentation process improvements to reduce deficiencies

- Monitored quality indicators related to record completeness and timeliness

- Investigated discrepancies and supported corrective action planning

- Educated staff on documentation standards and compliance requirements

- Supported performance improvement activities through chart review an validation

- Served as coding subject matter resource for interdisciplinary team

Health Information Management Assistant

Life Care Center of Port Orchard
11.2018 - 04.2020

- Conducted chart audits and assisted with compliance reviews

- Supported survey preparation and documentation corrections

- Maintained record accuracy in accordance with regulatory standards

Certified Nursing Assistant

Life Care Center of Port Orchard
04.2016 - 11.2018

- Provided direct patient care and monitored condition changes

- Collaborated with interdisciplinary care team

- Followed infection prevention protocols

Education

Bachelor of Science - Health Information Management

Purdue University Global
West Lafayette, IN
03-2026

Associate of Applied Science - Health Information Management

Shoreline Community College
Seattle, WA
05-2019

No Degree - Nursing Assistant Certificate

Olympic College
Bremerton, WA
12-2015

Skills

    Quality & Performance Improvement
    Clinical quality metrics analysis (AHA Get With The Guidelines Stroke)
    Regulatory readiness & compliance validation
    Documentation quality auditing
    Patient safety & performance monitoring
    Measure compliance evaluation

    Analytics & Reporting
    Clinical data trend identification
    Outcome variance identification
    Quality reporting & dashboard interpretation
    Epic chart review & abstraction
    Descriptive statistics

    Process Improvement & Collaboration
    Provider documentation feedback
    Interdisciplinary team collaboration
    Workflow gap identification
    Corrective action support

    Systems & Regulations
    EPIC
    AHA Get With The Guidelines
    CMS & State regulatory standards
    HIPAA compliance

Certification

RHIT - Registered Health Information Technician (AHIMA)

CCS - Certified Coding SPecialist (AHIMA)

RHIA - (Exam Scheduled - March 2026) Registered Health Information Administrator (AHIMA)

Timeline

Quality Data Abstractor, Quality Management Depart

MultiCare Health System
12.2022 - Current

Health Information Management Director

Life Care Center of Port Orchard
04.2020 - 12.2022

Health Information Management Assistant

Life Care Center of Port Orchard
11.2018 - 04.2020

Certified Nursing Assistant

Life Care Center of Port Orchard
04.2016 - 11.2018

Bachelor of Science - Health Information Management

Purdue University Global

Associate of Applied Science - Health Information Management

Shoreline Community College

No Degree - Nursing Assistant Certificate

Olympic College

Quality & Performance Improvement Experience

- Clinical Quality registry reporting (AHA GWTG Stroke)

- Measure validation and compliance monitoring

- Regulatory documentation review

- Identification of workflow and documentation gaps

- Provider collaboration to improve measure performance

- Data discrepancy investigation and resolution

- Patient safety and quality assurance participation

Kristyn Sterling