Kristyn Sutton
Parallon HCA Healthcare
Woodward,OK
18
years of professional experience
Compliance Director experienced in compliance management and risk mitigation. Implemented policies and led initiatives that enhanced operational integrity and ensured regulatory adherence. Delivered compliance training programs and conducted regulatory analysis to foster a culture of accountability and continuous improvement.
Work History
Ethics & Compliance Manager
4 Years 3 Months- Conducted comprehensive audits to ensure adherence to federal and state regulations.
- Oversaw compliance reporting and auditing processes to ensure regulatory adherence.
- Developed and implemented compliance training programs for staff to enhance regulatory awareness.
- Monitored changes in legislation and updated internal policies accordingly to maintain compliance standards.
- Collaborated with cross-functional teams to assess compliance risks and establish mitigation strategies.
- Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
- Supported the implementation of new regulations within the organization by developing strategic plans and action items for each department.
- Led investigations into compliance violations, providing actionable recommendations for corrective actions.
- Streamlined reporting processes, improving accuracy and efficiency in compliance documentation systems.
- Presented findings and strategic recommendations to senior leadership for informed decision-making on compliance initiatives.
- Mentored junior staff on compliance procedures and best practices, fostering a culture of accountability.
- Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
Patient Access Director
8 Months- Implemented strategic initiatives to improve patient flow and reduce wait times.
- Directed patient access operations to enhance service delivery and streamline processes.
- Led cross-functional teams in optimizing registration and scheduling procedures.
- Collaborated with clinical departments to ensure seamless coordination of patient admissions and discharges.
- Oversaw compliance with regulatory requirements, enhancing quality assurance measures across the department.
- Analyzed data trends to identify areas for improvement in patient access performance metrics.
- Developed staff training programs to elevate customer service standards and operational efficiency.
- Fostered relationships with stakeholders to align patient access strategies with organizational goals.
- Increased employee engagement through regular communication, feedback sessions, and recognition programs.
Patient Access Director
2 Years 3 Months- Increase of upfront collections by 200% over same month prior year consecutively month over month
- Reduced turnover by 70%, contributing to higher employee satisfaction
- Improved facility rank each month through targeted initiatives
- Developed registration process for Women’s Services to ensure compliance and enhance patient experience
Patient Access Director
9 Years 4 Months- Reduced monthly denials through implementation of denial committee and training initiatives.
- Promoted MDSave program to physicians and patients, enhancing awareness and engagement.
- Contributed to development and implementation of Avaya telephone system integration for 87-bed facility and 18 physician clinics.
Registration Supervisor
1 Year 4 Months- Enhanced MH/S beyond organization expectation of 103% through duty reorganization
- Established medical necessity process for Medicare coverage, minimizing patient financial responsibility
- Supervised registration staff to ensure efficient patient processing and compliance with hospital protocols.
- Developed training programs for new hires, enhancing onboarding experience and staff competency.
- Implemented electronic health record systems, improving data accuracy and access for medical personnel.
Education
Master of Legal Studies - Healthcare Law
Bachelor of Business Administration - Management
Licensed Practical Nurse
Skills
Compliance oversight
Compliance monitoring
Risk management
Compliance training
Training development
Training delivery
Conducting internal audits
Training and education
Timeline
Ethics & Compliance Manager
Parallon HCA Healthcare
04.2022 - CurrentRead More
Patient Access Director
Parallon HCA Healthcare
08.2021 - 04.2022Read More
Patient Access Director
Parallon HCA Healthcare
05.2019 - 08.2021Read More
Patient Access Director
AllianceHealth Woodward
01.2010 - 05.2019Read More
Registration Supervisor
Woodward Regional Hospital
09.2008 - 01.2010Read More
High Plains Technology Center
Licensed Practical Nurse
Read More
Fort Hays State University
Bachelor of Business Administration from Management
Read More
University of Oklahoma
Master of Legal Studies from Healthcare Law
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Awards
Non-Clinical manager of the year 2018, AllianceHealth Woodward