Expert in Records and Information Management and Ethics & Compliance, leading strategic initiatives to standardize policies and enhance audit readiness. Oversaw governance of structured and unstructured data while launching impactful training programs that improved compliance across corporate and field locations.
Overview
1
1
Certification
21
21
years of professional experience
Work History
RIM and Enterprise Ethics Programs Manager
COX ENTERPRISES, INC.
10.2021 - Current
Spearheaded enterprise-wide records and information management and ethics compliance programs across various divisions.
Standardized decentralized records retention and ethics policies into comprehensive enterprise frameworks, enhancing consistency and audit readiness.
Supported enterprise ethics operations, including disclosure processes, training design, and policy lifecycle management in collaboration with legal teams.
Oversaw governance of structured and unstructured data through retention strategies, metadata management, and automated compliance workflows.
Designed and launched an enterprise RIM champion program to promote training accountability and compliance across all locations.
Managed strategic vendor relationships, including Iron Mountain, ensuring effective records storage, destruction, digitization, and compliance support.
Records Officer
NORTH CAROLINA ADMINISTRATIVE OFFICE OF THE COURTS
12.2013 - 10.2021
Provided leadership for statewide records governance in North Carolina court system, overseeing recordkeeping across clerk offices and judicial operations.
Led development and implementation of uniform court recordkeeping practices supporting statewide eCourts modernization initiative.
Chaired rules of recordkeeping committee, collaborating with executive leadership and North Carolina Department of Archives to approve statewide policy changes.
Directed business process analysis and redesign of clerk office workflows to align statutory requirements with eCourts objectives.
Managed statewide digitization and archival initiatives, including scanning deployment, records inventories, and lawful destruction.
Oversaw second-line management of court records operations, supervising managers and staff in micrographics and records processing.
Facilitated partnerships with stakeholders to enhance compliance with recordkeeping standards.
Implemented training programs for staff on updated recordkeeping practices and technologies.
Registrar/Examiner
NORTH CAROLINA SECRETARY OF STATE
01.2013 - 12.2013
Registered and examined lobbyist principals and liaisons for compliance with North Carolina lobbying statutes.
Reviewed electronic filings and registrations to ensure statutory compliance and public transparency.
Contributed to development of agency’s electronic filing system for lobbying registrations and reports.
Assistant Clerk of Superior Court
NEW HANOVER COUNTY CLERK OF SUPERIOR COURT
09.2005 - 01.2013
Exercised judicial authority as assistant clerk, presiding over hearings and issuing orders.
Managed special proceedings and confidential divisions, overseeing estates with backup responsibilities.
Served as liaison between courts, law enforcement, and private agencies to facilitate communication.
Maintained custody integrity and confidentiality of court records, ensuring compliance with statutory requirements.
Education
Bachelor of Science - Criminal Justice
UNC At Wilmington
Wilmington, NC
05-2005
Skills
Records management
Policy writing
Data governance
Compliance oversight
Process improvement
Project management
Certification
MRMs - Modern Records Management Specialist Certification, AIIM - 2019
Government Programs Care Manager I at HCSC - Blue Cross Blue Shield of IllinoisGovernment Programs Care Manager I at HCSC - Blue Cross Blue Shield of Illinois