Summary
Overview
Work History
Education
Skills
Accomplishments
Online Job Experience
Languages
References
Interests and Hobbies
Work Preference
Timeline
Krisytal M Hawkins
Open To Work

Krisytal M Hawkins

REMOTE FREELANCER: Customer Service/A.I Trainer/Data Entry/Transcriptions
Upton,KY

Summary

Passionate and creative, detail oriented, problem solver, and committed to customer satisfaction, is how you would describe me. I am willing to tackle projects to increase brand awareness, promote products and enhance public relations, working quickly and efficiently with customers and offer superb writing, editing and interpersonal skills. I am a motivated student, very interested in Artificial Intelligence, Chat GPT and Marketing. My end goal is to find a remote job that coincides with my ongoing education that will allow me to implement learned knowledge in the fields of Artificial Intelligence, Chat GPT, Marketing, and/ or Business Administration that will also help me to excel and gain experience through the job as well. Thank you for your time and consideration.

Overview

14
14
years of professional experience

Work History

Assistant

Sharon Wallace
Elizabethtown, Kentucky
08.2015 - 04.2018
  • Maintained organized filing system for confidential documents and records.
  • Greeted visitors, clients and guests in a professional manner.
  • Organized and maintained filing systems for documents and records.
  • Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
  • Handled confidential information with discretion and integrity.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Received and distributed mail, letters and packages.
  • Broke down boxes for garbage and recycling.
  • Maintained cleanliness of guest rooms and common areas daily.
  • Operated cleaning equipment such as vacuums and floor scrubbers efficiently.
  • Managed inventory of cleaning supplies and reported shortages promptly.
  • Assisted in laundry services, including washing, folding, and organizing linens.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Changed bed linens and towels, tidied up rooms.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Used cleaning chemicals following proper guidelines.
  • Emptied trash receptacles throughout the property.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Maintained and organized cleaning supplies stock.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Assisted clients with shopping and picking up items as requested.
  • Drove clients to medical appointments, meetings and other destinations as needed.
  • Delivered groceries, prescriptions and other items to residences when requested by customers.
  • Ran errands to pick up production supplies, food, equipment and props.
  • Assisted clients with shopping needs, such as locating items in stores or online.
  • Managed multiple errands simultaneously while maintaining accuracy and efficiency.
  • Shopped for clients at retail and grocery stores and picked up requested items.
  • Utilized problem solving skills to resolve any issues that may arise during errand runs.
  • Assisted with administrative tasks, including filing and document preparation.
  • Scheduled and confirmed appointments.
  • Greeted visitors and provided them with assistance.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Organized storage areas for efficient usage of space.

Manager

McDonald's Restaurant
Cecilia, Kentucky
07.2013 - 09.2016
  • Supervised daily operations to ensure efficient workflow and staff performance.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Supervised daily operations to ensure efficient workflow and productivity.
  • Monitored inventory levels and ordered supplies as needed for operations.
  • Directed and supervised team of 15 employees in daily operations.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
  • Maintained positive working relationship with fellow staff and management.
  • Led daily operations to ensure efficient store functionality.
  • Trained and supervised staff on customer service best practices.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Resolved customer complaints in a timely manner.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Delegated work to staff, setting priorities and goals.
  • Assisted customers with product selections and order placements.
  • Handled customer complaints with empathy and professionalism.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Resolved customer complaints promptly and efficiently.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

Greenhouse Worker

Bonnie Plant Farm
Sonora, Kentucky
02.2006 - 09.2006
  • Cultivated plants in greenhouse environment following best practices for growth.
  • Assisted in maintaining optimal climate conditions for various plant species.
  • Operated irrigation systems to ensure proper watering of plants daily.
  • Swept and picked up trash in and around greenhouse.
  • Adhered to watering schedule to keep greenhouse plants healthy and well-maintained.
  • Planted seeds and bulbs after preparing soil and fertilizer appropriately.
  • Cleaned work areas and maintained grounds and landscaping.

Cook's Assistant/Front End Cashier

Davis Bros Truckstop
Sonora, Kentucky
07.2004 - 03.2005
  • Prepared and cooked meals according to established recipes and standards.
  • Maintained a clean and organized kitchen environment throughout shifts.
  • Operated kitchen equipment safely and efficiently during food preparation.
  • Prepared and cooked meals according to recipe specifications and safety standards.
  • Maintained cleanliness and organization of kitchen equipment and food storage areas.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Processed customer transactions accurately and efficiently at a busy retail location.
  • Managed cash register operations, ensuring balanced drawers at the end of shifts.
  • Assisted customers with product inquiries and provided excellent service consistently.
  • Operated point-of-sale systems to complete sales transactions smoothly and quickly.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Processed sales transactions to prevent long customer wait times.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.

Education

Some College (No Degree) - Humanities/ Business Marketing

Elizabethtown Community And Technical College, Elizabethtown, KY
  • GPA: 3.6
  • Sophomore in College 35+credits
  • Dean's List
  • Majoring in Marketing/Business Admin

Skills

  • Data annotation
  • Grammar editing
  • Research writing
  • Attention to detail
  • Grammar skills
  • Interpersonal skills
  • Typing speed
  • Data entry
  • Problem solving
  • Effective communication
  • Active listening
  • Dispute resolution
  • Client relations
  • Conflict resolution
  • Social media marketing
  • Content strategy
  • Social media strategy
  • Social media platforms
  • Detail-oriented
  • Content creation
  • Creative thinking
  • Effective listening
  • Online marketing
  • Audience outreach
  • Copywriting

Accomplishments

  • Dean's list

Online Job Experience

  • Have online job experience in data annotation, data entry, training A.I, transcription, speech recognition, and can type 60 wpm
  • Experience achieved through online tasks distributed through Appen Global/Crowdgen, Clickworker, dataannotation.tech, Gigwalk etc.,

Languages

English
Native/ Bilingual

References

References available upon request.

Interests and Hobbies

  • Selling digital products as well as my own products through e-commerce stores πŸ’Έ
  • Maintaining Online Store Profitability πŸͺ πŸ“ˆ
  • Artificial Intelligence πŸ€–
  • Marketing ©️
  • Brand Awareness (slogan, tag line, design) πŸŽ—
  • Cats and dogs (all animals) 🐈 πŸ• πŸŽπŸ„ πŸ‘ πŸ‡ 🐿 🦒
  • Nature walks/ hiking πŸ•
  • Upcycling/Re-Purposing old or broken items ♻️
  • Bargain Hunting/Thrift Shopping πŸ›

Work Preference

Work Type

Contract WorkGig WorkPart TimeFull Time

Location Preference

Remote

Timeline

Assistant - Sharon Wallace
08.2015 - 04.2018
Manager - McDonald's Restaurant
07.2013 - 09.2016
Greenhouse Worker - Bonnie Plant Farm
02.2006 - 09.2006
Cook's Assistant/Front End Cashier - Davis Bros Truckstop
07.2004 - 03.2005
Elizabethtown Community And Technical College - Some College (No Degree), Humanities/ Business Marketing
Krisytal M HawkinsREMOTE FREELANCER: Customer Service/A.I Trainer/Data Entry/Transcriptions
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