Kritika Gurung
Kent,WA
Summary
Detail-oriented administrative assistant with experience in customer service, data entry , sales and office management.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Toyota Motor Manufacturing
10.2022 - Current
- Answered phone system, routing calls, delivering messages to staff.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Managed phone and email correspondence and handled incoming and outgoing mails
- Resolved customer problems and complaints.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Collected and distributed messages to team members and managers
- Greeted incoming visitors
- Collected payments from customer
- Handled incoming and outgoing package deliveries,
- Keep tracked of all the incoming cars, made key tag Jacket and provide information to sales manager and sales representative.
- Handle Petty cash
- Record keeping of license plates and informed customer when the plates are ready.
- Directed customer to sales representative and keep tracked of sales appointment
Billing Clerk
Ready Meds Pharmacy
04.2022 - Current
- Executed billing tasks and recorded information in company databases.
- Managed invoicing and payment processing operations.
- Called clients about questions on their statements and outstanding balance
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Responded to customer concerns and questions on daily basis.
Tutor
Lal Kumari
11.2020 - 07.2021
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Provided homework assistance using specific curriculum and materials.
Crew Team Member
Wendy
03.2019 - 09.2020
- Operated register to process payments and collect cash payment for order total.
- Assisted with in-store operations by disassembling cleaning floors and dishwashing.
- Worked front counter, drive-thru and other areas.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Took orders, prepared meals and collected payments.
Education
Accounting
Green River Community College
Auburn, WA06.2020
Skills
- Self-Motivated
- Flexible and Adaptable
- MS Office
- Active Listening
- Multitasking Abilities
- Excellent Communication
- Teamwork and Collaboration
- Dependable and Responsible
- Analytical and Critical Thinking
- Planning and Coordination
Additional Information
I Speak English, Nepali and hindi.
Languages
English
Full Professional
Nepali
Native or Bilingual
Hindi
Full Professional
Timeline
Administrative Assistant
Toyota Motor Manufacturing
10.2022 - Current
Billing Clerk
Ready Meds Pharmacy
04.2022 - Current
Tutor
Lal Kumari
11.2020 - 07.2021
Crew Team Member
Wendy
03.2019 - 09.2020
Accounting
Green River Community College
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