KROZZALYA RODRIGUEZ
Houston,TX
Summary
Skilled team collaborator and multitasker excelling at Panda Express by enhancing guest relations and maintaining high cleanliness standards. Salesmanship abilities and professional appearance contribute to a positive workplace culture while efficiently prioritizing tasks. Approach combines strong social perceptiveness with a food handler certification, driving exceptional customer service and operational excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
FOH Team Member
Panda Express
10.2023 - 09.2024
- Trained new staff in front-of-house procedures, customer relations, and cleaning
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff
- Established welcoming atmosphere by greeting each guest warmly
- Answered customers' questions, recommended items, and recorded order information.
Food Runner
Gen Korean BBQ
03.2024 - 09.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Service and Food Champion
Taco Bell
01.2023 - 07.2023
- Maintained a clean and organized work environment, ensuring compliance with food safety regulations
- Reduced order processing time through effective multitasking and prioritization of tasks
- Collaborated with kitchen staff to maintain optimal food quality while managing ticket times effectively during high volume periods
- Contributed to a positive workplace culture by collaborating with team members and displaying a strong work ethic.
Crew Member
McDonald's
07.2022 - 01.2023
- Worked front counter, drive-thru and other areas
- Took orders, prepared meals, and collected payments
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency
- Worked well with teammates and accepted coaching from management team
- Cleaned and maintained all areas of restaurant to promote clean image
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
Clear Creek High School
League City, TX05.2024
Skills
- Salesmanship
- Phone Etiquette
- Team Collaboration
- Money Handling
- Professional Appearance
- Guest Relations
- Multilingual
- Task Prioritization
- Multitasking Abilities
- Food Handler Certification
- Social Perceptiveness
- Cleanliness
Certification
Food Handlers
Timeline
Food Runner
Gen Korean BBQ
03.2024 - 09.2024
FOH Team Member
Panda Express
10.2023 - 09.2024
Service and Food Champion
Taco Bell
01.2023 - 07.2023
Crew Member
McDonald's
07.2022 - 01.2023
Clear Creek High School
Food Handlers
Similar Profiles
Alexandra JuarezAlexandra Juarez
HR Compliance Analyst at Panda Restaurant Group, Inc., Panda ExpressHR Compliance Analyst at Panda Restaurant Group, Inc., Panda Express
Jiell WilsonJiell Wilson
FOH Team Member at Panda Restaurant Group, Inc., Panda ExpressFOH Team Member at Panda Restaurant Group, Inc., Panda Express
Kyler WilsonKyler Wilson
General Manager at Panda Restaurant Group, Inc., Panda ExpressGeneral Manager at Panda Restaurant Group, Inc., Panda Express