Work Preference
Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Intern
Open To Work

Krsty Atkins

Administrative services
Rutledge,TN

Work Preference

Job Search Status

Open to work

Desired Job Title

CashierCSR - Customer Service RepresentativeInspection TechnicianFactory Line Worker, inspectionCashier

Work Type

Full TimeContract WorkGig WorkConsultingSeasonal Work

Location Preference

On-SiteRemoteHybrid
Location: Morristown, Tennessee, United StatesRutledge, TN
Open to relocation: No

Salary Range

$11000/yr - $200000/yr

Important To Me

401k match

Summary

Enhanced inventory systems functionality by navigating multiple systems effectively. Streamlined transaction processing, resulting in increased operational efficiency. Achieved compliance with HIPAA regulations by streamlining claims support processes. Improved quality control protocols for medical documentation, resulting in enhanced accuracy. Elevated awareness of long-term care (LTC) practices within the insurance industry, fostering better service delivery. Achieved improved team performance by implementing analytical thinking workshops. Enhanced communication effectiveness, resulting in stronger collaboration. Resolved conflicts swiftly, contributing to a more cohesive team environment. Optimized training processes to elevate time management capabilities across teams.

Overview

24
24
years of professional experience

Work History

Cashier

DOLLAR GENERAL
RUTLEDGE, TN
06.2025 - 11.2025
  • Process high-volume financial transactions including cash, credit, and debit payments with 100% accuracy in a high-traffic retail environment.
  • Respond to inbound customer inquiries with a supportive tone, providing immediate resolution to service issues and product questions.
  • Manage daily cash drawer reconciliation and financial documentation, ensuring all account balances align with transactional records.
  • Navigate inventory management systems to analyze stock levels and maintain seamless supply chain operations for critical consumer goods.

CSR - Customer Service Representative

HR BLOCK
MORRISTOWN, TN
11.2024 - 03.2025
  • Deliver high-touch inbound phone support for complex financial inquiries, utilizing Microsoft Office and internal CRM systems to enhance customer satisfaction.
  • Analyze financial product data to provide accurate information on tax-related insurance products, pricing, and promotional features.
  • De-escalate high-emotional-stake customer complaints by practicing active empathy and navigating complex company guidelines to find rapid solutions.

Inspection Technician

KAWASAKI
MORRISTOWN, TN
07.2020 - 10.2022
  • Analyze precision machine components using technical documentation to ensure 100% adherence to quality and safety standards.
  • Maintain operational efficiency by performing routine system maintenance and navigating complex technical specifications.
  • Implement rigorous quality control protocols that mirror the high-stakes accuracy required in insurance claims support and transaction processing.

Factory Line Worker, inspection

KOCH FOODS
MORRISTOWN, TN
05.2016 - 07.2020
  • Analyze incoming materials for adherence to industry regulations, mirroring the rigorous documentation standards of the insurance industry.
  • Process regular audits of production workflows to ensure continuous compliance with corporate policies and external regulatory bodies.
  • Train cross-functional teams on quality control procedures, fostering a culture of accurate documentation and operational excellence.

Cashier

FAMILY DOLLAR
BEAN STATION, TN
09.2010 - 10.2012
  • Process financial transactions with precision, handling electronic payments and cash reconciliations within a high-volume retail environment.
  • Respond to customer concerns with a professional and compassionate demeanor, ensuring high-quality support for diverse community needs.

LPN (Licensed Practical Nurse), Office Management

GRAINGER FAMILY CARE
BEAN STATION, TN
06.2001 - 08.2010
  • Provide high-touch medical support to patients facing aging crises, managing documentation and referrals under strict HIPAA compliance.
  • Manage daily office operations and claims support, coordinating with insurance providers and multi-system navigation for patient account management.
  • Maintain an organized medical filing system for rapid record retrieval, ensuring 100% accuracy in sensitive clinical documentation.

Education

Associate of Science - Associate Science And Healthcare Management

Colorado Technical University
08.2026

Associate in Nursing - Practical Nursing

Tennessee Technology Center
01.2001

Skills

  • Returns processing
  • Drawer balancing
  • Dependability and reliability
  • Data entry
  • Proficient in [software]
  • Financial records oversight
  • Decision making aptitude
  • Professionalism and courtesy
  • Customer relations
  • Time management skills
  • Records maintenance

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Cashier

DOLLAR GENERAL
06.2025 - 11.2025

CSR - Customer Service Representative

HR BLOCK
11.2024 - 03.2025

Inspection Technician

KAWASAKI
07.2020 - 10.2022

Factory Line Worker, inspection

KOCH FOODS
05.2016 - 07.2020

Cashier

FAMILY DOLLAR
09.2010 - 10.2012

LPN (Licensed Practical Nurse), Office Management

GRAINGER FAMILY CARE
06.2001 - 08.2010

Associate of Science - Associate Science And Healthcare Management

Colorado Technical University

Associate in Nursing - Practical Nursing

Tennessee Technology Center

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Krsty AtkinsAdministrative services