Krys Ford

• Cultivated strong relationships with clients, ensuring satisfaction and long-term collaboration opportunities.
• Streamlined project management processes by implementing Agile methodologies and improving team communication.
• Optimized resource utilization by accurately forecasting project needs and allocating resources accordingly throughout the project lifecycle.
• Collaborated with cross-functional teams to ensure seamless integration of various project components.

• Led cross-functional teams to develop innovative energy solutions and improve operational efficiency.
• Designed and implemented strategic initiatives to optimize project delivery timelines and resource allocation.
• Collaborated with stakeholders to define project requirements, ensuring alignment with organizational goals and priorities.
• Analyzed complex data sets to identify trends, driving informed decision-making within the industry.
• Stayed current on industry trends and technological advancements, incorporating relevant innovations into ongoing projects when appropriate.
• Teamed on development of technology roadmap spanning 15 years.

• Lead forensic investigations and root cause failure analyses for critical distribution, substation, and transmission assets, delivering actionable insights that improve reliability and reduce recurrence of failures.

• Developed and implemented advanced diagnostic methodologies to identify failure mechanisms in complex electrical systems, leveraging creative problem-solving where little precedent exists.

• Managed and executed medium-scale research projects from concept through delivery, ensuring alignment with member objectives, budgets, and schedules without direct supervision.

• Authored dozens of high-impact technical reports, white papers, proposals, and publications that translate complex findings into practical recommendations for utilities, manufacturers, and industry stakeholders.

• Influenced industry standards and best practices through leadership in national and international technical networks, fostering collaboration with utilities, academia, and manufacturers. • Performed complex power system modeling and analysis using commercial and open-source tools to support forensic investigations and predictive reliability studies.

• Drive innovation in asset failure prevention by identifying strategic research opportunities and securing funding for new initiatives.

• Delivered expert presentations and facilitate technical discussions with diverse audiences, including utility members and research partners, to disseminate findings and guide implementation. •Provided subject matter expertise on Distribution automation, DER integration, system protection, and inverter-based resource standards, contributing to grid modernization and resilience efforts.

• Executed supervision of daily operations with a demonstrated family history of working in the heating, cooling, and refrigeration industry.
• Spearheaded 100% of Operations Management, Root Cause Analysis, Continuous Improvement, Structure, and Policy implementation to reduce company losses and unproductive man-hours saving the company over $175,000 since 2018.
• Created a functional Asset maintenance, procurement, and management system to reduce over 35% of company losses and brought forward a new vision to company branding.

• Promoted and enforced the Company's Accident Prevention and Safety and Health programs to safeguard employees, the general public and Company property.
• Demonstrated Subject Matter Expert level support for all Distributions equipment, saving the company 1500+ hours in previously needed manufacturer support.
• Analyzed 100+ fault and event reports via analytical software and multiprocessor relays to accurately define the source of the issue, and counsel how to diagnose 100% effectively or how to eliminate the threat.
• Authored several processes and procedures to provide necessary knowledge required to successfully and uniformly commission new installations, repair of existing installations, and FLISR integration.
• Counseled various power and distribution OH, UG, Network teams regarding preventative maintenance of assets and product lifespan in relation to IEEE guidelines.
• Presented various technical support skills to dozens of teams to reduce the number of man-hours spent troubleshooting products, reducing allocated hours by 10%
• Collectively work in uniform with Regional Operations Control centers to establish clear communications regarding equipment functionality, instrumentation, and safety.
• Performed acceptance testing and product repairs utilizing various equipment such as: DVM, SEL-MRTS, SPS, Current Injection, AC High Potential, Contact Resistance (Ductor).
• Routinely used the following software: ACE Manager, AcSELerator Quickset /RTAC (SEL), ADMS (OSI Voyager) , AFSUITE, AMM, Ample, ArcFM, ARM, Citrix, Corp F5/F6, Crossbow, Hostlink 3270, Hubble Versatech, Mims Mobile, NPS, PI, Planning Database, SAP, S&C Type Host, SpidaCalc, Statmon, Synergy, Syncrowave(SEL), TRSi, VCSS(G&W).

• Fostered strong safety management skills combined with engineering principles to control safety and health initiatives and participated in multiple safety reviews to provide field insight regarding OSHA 1910.296, NFPA 70E.
• Tracked an average of 90% domestic and international travel an annual year to establish and foster customers relationships.
• Surveyed customers to gather market share by gathering Voice-of-the-customer feedback regarding competitors' intelligence to filter customer needs to identify potential business opportunities resulting in a 11% increase in sales.
• Collaborated as a leading Sr. Engineering Technician responsible for evaluating 30+ products in production and development stages.
• Served as the main liaison between team units regarding technical consultation and production perspective being capable to engineer, design, support, and install retrofit packages of various products.
• Spearheaded establishment of extensive skills in preparing, engineering, commissioning, and certifying trade work in all High Voltage Cable Accessory installations from 79kV to 500kV, including supporting EPRI.
• Demonstrated 200+ Acceptance Tests globally at high-profile customers, Datacenter’s, Wind Turbines, Offshore Vessels, Solar Sites, highly secured Government locations.
• Completed 50+ presentations and in-depth trainings for various Contractors, Utilities, C&I Customers, high-profile Key Accounts.
• Modeled exceptional capabilities to commission per NETA ATS-2017 by performing Power Factor Testing, Insulation Testing, Turned Ratio Testing, and Winding Resistance Testing, Fuse Testing, AC-High Potential, DC-High Potential, CT Saturation Testing, Primary and Secondary High Current Testing, Medium and High Voltage Cables VLF, Tesla Instruments Partial Discharge Testing, SF6 recovery and analyzing.
• Succeeded in diagnosing and troubleshooting SCADA, ModBus, FLISR, EMS, DMS, FacNet systems for solving communication issues with multiprocessor relays such as SEL 300, 400, 600, 700 series, ABB, and GE.

• Managed all field service activities of various technical support personnel globally.
• Developed service opportunities to support domestic and international customer base, traveling abroad to train and certify international support systems to reduce company losses of $90,000 a calendar year.
• Spearheaded performance of high-level services, commissioning’s, and high-profile customer trainings.
• Founded several 100% effective quote templates resulting in hundreds of prospective services, retrofits, and time extensive projects demonstrating crucial accuracy to prevent any further profit losses.

• Headed Global support for hundreds of customers independently, often on time critical circumstances to prevent the company from future profit loss and salvaging customer relationships.
• Routinely handled commissioning, diagnosing, performing modifications, on-the-spot engineering, troubleshooting, and problem solving collectively with other engineers.
• Trained managers, team leaders, and technicians on the proper handling and use of equipment.
• Orchestrated professional and accurate communication with 100+ of customers and sales teams to deliver variations of challenging correspondence.
• Managed cost-efficient travel arrangements, concise scheduling, and timely service reporting.
• Maintained strong safety management skills combined with engineering principles to control safety and health initiatives related to OSHA 1910.296 and NFPA 70E.

• Outperformed colleagues in a very short period of time by spearheading tasks and challenges to become proficient at all levels of data entry, order management, and data analytics.
• Decreased the length of order processing time by 25% and sustained and completion average of 45% of the incoming workload by working in a time-sensitive manner with less than 3% error ratio.
• Partnered with fellow Application Engineers in larger proposals requiring major bid audiences for decision making by executive staff.
• Advocated for external sales associates/customers by utilizing my product knowledge to be more involved into independently quoting and taking on more complex sales quotes.

• Attained knowledge in the design, development, assembly, and troubleshooting SF6 and solid dielectric Switchgear, Reclosers, Current Limiting Protection, High Voltage Cable Accessories, and Electronic Controls.
• Demonstrated experience in reading electrical and mechanical drawings and schematics, utilizing AutoCAD and Creo software to aid in corrections, supporting an error-free design resulting in reduced work hours for future production.
• Succeeded in Training Within Industry (TWI) certification allowing me extensive experience creating procedures and guidelines to improve production and reduce errors by 15%.