Quickly and accurately counted drawers at start and end of each shift.
Ensured smooth operations by balancing the cage at the end of each shift, identifying discrepancies, and resolving issues promptly.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Maintained a comprehensive understanding of gaming regulations and casino policies, ensuring full compliance during all transactions.
Accountant Clerk
Centro Ferretero Gigante
02.2021 - 11.2023
Enhanced financial reporting accuracy, preparing monthly financial statements and supporting documentation for management review.
Ensured timely payments to vendors with diligent invoice processing and proactive communication.
Maintained strong relationships with clients, providing exceptional customer service and addressing inquiries regarding billing or account balances.
Managed payroll processing tasks, ensuring accurate payment distribution while adhering to relevant regulations and deadlines.
Casino Security Officer
Bally's Lake Tahoe Casino Resort
06.2023 - 09.2023
Permitted authorized persons to enter property and monitored entrances and exits.
Watched for irregular or unusual conditions to prevent safety hazards.
Checked and verified photo identification prior to granting facility access.
Collaborated with other departments to develop comprehensive emergency response plans for various types of incidents, such as natural disasters or active shooter situations.
Front Gate Attendant
Lakeside Park Association, Inc
05.2023 - 07.2023
Assisted in reducing wait times by efficiently processing transactions for entry fees and parking passes.
Increased customer satisfaction with timely and accurate information on park events, attractions, and directions.
Maintained clean surroundings at the front gate area, contributing to an organized first impression of the park.
Maintained a secure environment by diligently checking identification and verifying guest access.
Cashier
Ross Dress for Less
05.2023 - 07.2023
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Assisted customers with returns, refunds and resolving transaction issues.