Krysta Forbing
Kinde
Summary
Professional in service industry with solid background in team-based operations and customer service. Consistently contributed to smooth workflow and enhanced guest experiences. Focused on efficiency and improving customer satisfaction. Demonstrating reliability and effective communication skills.
Overview
6
6
years of professional experience
Work History
Crew Member
McDonalds
08.2025 - Current
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
Dietary Aide
Ciena Healthcare
12.2024 - 08.2025
- Served meals to residents in accordance with established schedules and dietary procedures.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
- Kept all kitchen areas clean, tidy and free of hazards.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Greeted customers and answered inquiries regarding menu items and specials.
E-Commerce Personal Shopper
Walmart
10.2020 - 12.2024
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Aided new customers during e-commerce service registration processes to enable return patronage.
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
- Streamlined order processing and fulfillment by implementing efficient organizational techniques and time management strategies.
- Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.
- Assisted customers with returns, exchanges, and refunds as necessary, demonstrating a commitment to outstanding service at all times.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Print & Marketing Associate
Staples
08.2019 - 10.2020
- Conducted market research to identify trends and opportunities within the print marketing space.
- Assisted customers with designing various projects ranging from business cards, posters, booklets, and more.
- Assisted customers with self services printers, copiers, and fax machines.
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
Associate of Fine Arts - Art & Design
Delta College
Bay City, MI04-2023
High School Diploma -
Ubly Community Schools
Ubly, MI05-2018
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Customer engagement
- Attention to detail
- Verbal and written communication
- Reliability and punctuality
- Adobe photoshop, illustrator, and indesign
- Graphic design
Timeline
Crew Member
McDonalds
08.2025 - Current
Dietary Aide
Ciena Healthcare
12.2024 - 08.2025
E-Commerce Personal Shopper
Walmart
10.2020 - 12.2024
Print & Marketing Associate
Staples
08.2019 - 10.2020
Associate of Fine Arts - Art & Design
Delta College
High School Diploma -
Ubly Community Schools
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