Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krysta Hodges

Chino,CA

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

9
9
years of professional experience

Work History

Shift Supervisor

Starbucks
Chino, CA
12.2021 - Current
  • Partnered up with the store manager to identify operational gaps, analyze business trends, and contribute to scheduling, which enhanced store performance and productivity.
  • Mentored shift supervisors by facilitating shift observation, offering coaching in the moment, providing problem-solving techniques, and educating them with tools and resources as needed to ensure consistently smooth shifts through all day parts.
  • Owned all aspects of shift execution, including deployment planning, floor leadership, and maintaining operational standards during high-volume periods.
  • Cultivated a culture of collaboration, responsibility, and proactive communication, laying the foundation for stronger leadership.

Barista

Starbucks
Ontario, CA
10.2016 - Current
  • Took the initiative beyond core barista duties to help support shift leads and managers by anticipating store needs, identifying gaps in deployment, and maintaining flow during peak hours.
  • Regularly advised and coached partners on beverage quality/standards, customer connections, and workflow efficiency.
  • Contributed to a strong team culture by facilitating open communication, recognizing partners, and offering constructive feedback when appropriate.

Education

High School Diploma -

Chino High School
Chino
05-2013

Some College (No Degree) - Pyschology

Arizona State University
Tempe, AZ

Skills

  • Shift management
  • Operational Leadership & Decision Making
  • Customer Conflict Resolution
  • Ownership of Store Operations
  • Leadership & Team Development
  • Strategic Problem Solver
  • Performance Focused
  • Training & Advisory Support

Timeline

Shift Supervisor

Starbucks
12.2021 - Current

Barista

Starbucks
10.2016 - Current

High School Diploma -

Chino High School

Some College (No Degree) - Pyschology

Arizona State University

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