Krysta McNair
Raleigh,NC
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Driven and motivated undergraduate eager to contribute and strengthen my skills in a pharmacology environment.
Overview
6
6
years of professional experience
Work History
Sales Associate Assistant Manager
The UPS Store Inc.
Raleigh, NC
01.2021 - Current
- Open and close the store and maintain the end of day accounting.
- Understands and fulfills needs of walk-in customers telephone/email inquiries.
- Empathizes and manages frustrated customers for positive experiences.
- Operates all equipment, software, and devices all while teaching others.
- Prepared merchandise for the sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared large cash deposits with zero discrepancies.
- Maintained records related to sales, returns and inventory availability.
Package Handler
UPS
Raleigh, NC
11.2020 - 01.2021
- Fastened receipts, packing slips and bills of lading, to shipments leaving facility.
- Assembled, sealed and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
Daycare Assistant Teacher
Higher Knowledge
Wilson, North Carolina
09.2016 - 01.2021
- Encouraged child involvement in classroom experiences and group interaction.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Tutored and mentored school children to provide additional learning opportunities.
Host
Chilis Resturant
Wilson, North Carolina
09.2019 - 03.2020
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Used cash registers and credit card machines to cash out customers.
Education
Bachelor of Science - Pharmaceutical Science
North Carolina Central University
Durham, NC05.2024
High School Diploma -
James B. Hunt Highschool
Wilson, North Carolina06.2020
Skills
- Office Technology Skills
- Expert Communication Skills
- Salesforce
- Proficient in Microsoft Word and Excel
- Excellent Team Leading Skills
- Prompt, Reliable, and Responsible
Recommendations
Available upon request
Timeline
Sales Associate Assistant Manager
The UPS Store Inc.
01.2021 - Current
Package Handler
UPS
11.2020 - 01.2021
Host
Chilis Resturant
09.2019 - 03.2020
Daycare Assistant Teacher
Higher Knowledge
09.2016 - 01.2021
Bachelor of Science - Pharmaceutical Science
North Carolina Central University
High School Diploma -
James B. Hunt Highschool
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