Krystal Barnes
Detroit,MI
Summary
Accomplished ABA Behavior Therapist with a proven track record at Gateway Pediatric Therapy, enhancing patient progress through individualized plans and multidisciplinary collaboration. Expert in Autism Spectrum Disorder and adept in verbal communication, consistently achieving high customer satisfaction. Demonstrated empathy and strategic problem-solving in fast-paced environments, significantly improving clients' quality of life.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Overview
5
5
years of professional experience
Work History
ABA Behavior Therapist
Gateway Pediatric Therapy
Dearborn, MI
11.2023 - 02.2024
- Enhanced patient progress by developing and implementing individualized treatment plans based on Applied Behavior Analysis principles.
- Collaborated with multidisciplinary teams to devise comprehensive strategies for achieving clients'' behavioral goals.
- Trained caregivers and family members in ABA techniques, promoting consistency in the therapeutic environment.
- Conducted thorough assessments to determine client needs and create personalized behavior intervention plans.
Csr Level 3
Walgreens Specialty Pharmacy
Canton, MI
10.2019 - 12.2023
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- shipped medication to mdo office or pt
Care Giver
Precious Care Group Home
Detroit, MI
03.2019 - 12.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- passed medication to clients at designated time
- took all incoming calls for home ,doctors, and any other agency for clients
Education
GED -
Pearson Vue
Detroit, MIAssociate of Arts -
Wccc3
Detroit, MISkills
- Autism Spectrum Disorder
- Verbal Behavior
- Early intervention
- Discrete trial teaching
- Natural Environment Training
Timeline
ABA Behavior Therapist
Gateway Pediatric Therapy
11.2023 - 02.2024
Csr Level 3
Walgreens Specialty Pharmacy
10.2019 - 12.2023
Care Giver
Precious Care Group Home
03.2019 - 12.2023
GED -
Pearson Vue
Associate of Arts -
Wccc3