Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

KRYSTAL BENT

Troy,NY

Summary

Accomplished public health professional with seven years of experience in HIV service delivery and program management. Expertise in managing funded programs, ensuring compliance, and leveraging data for quality improvement. Offers a comprehensive perspective from community-based and state-level settings, adept at navigating complex systems to enhance service delivery and health outcomes.

Overview

8
8
years of professional experience

Work History

Health Program Coordinator I

Health Research, Inc. (HRI) NYSDOH AIDS Institute
Albany, NY
09.2023 - Current
  • Directed programmatic and fiscal oversight for funded HIV programs, monitored provider spending, and reviewed budgets, budget modifications, vouchers, and supporting documentation for compliance with contract requirements.
  • Lead site visits, stakeholder meetings, and performance review activities focused on program operations, quality improvement, and implementation support.
  • Collaborate across fiscal, programmatic, and data management teams to support statewide initiatives, operational consistency, and public health objectives.
  • Drafted and refined findings letters, corrective action materials, policy guidance, and technical communications to enhance clarity and alignment with organizational priorities.
  • Served as liaison to statewide provider agencies, translating complex programmatic and data-related information into clear communications and actionable guidance for stakeholders.
  • Draft and refine findings letters, corrective action materials, policy guidance, and technical communications to ensure clarity, consistency, and alignment with organizational priorities.
  • Collaborated with fiscal, programmatic, and data management teams to advance statewide initiatives and support operational consistency in public health objectives.
  • Manage multiple concurrent projects and stakeholder deliverables within fast-paced environments while maintaining strong organization and communication.

Project Coordinator I

NYS Office of Mental Health
Albany, NY
12.2022 - 09.2023
  • Coordinated statewide initiatives focused on health equity, social determinants of health, and community-based public health efforts.
  • Managed cross-functional projects and stakeholder communications related to statewide initiatives, including the Equity Summit, Suicide Prevention initiatives, and Healthy Foods Grant programming.
  • Supported project planning, implementation tracking, and reporting while engaging stakeholders across multidisciplinary teams to ensure alignment with project goals.
  • Created project materials and reports that enhanced operational coordination and informed strategic planning initiatives.
  • Streamlined data evaluation and reporting processes within project tracking to facilitate informed decision-making and drive continuous improvement.

Program Manager

Alliance for Positive Health
Albany, NY
06.2022 - 12.2022
  • Oversaw program performance for three grant-funded initiatives, ensuring alignment with objectives of Ryan White Case Management, Health Education, and Medical Transportation.
  • Managed data-driven evaluations of client outcomes, ensuring adherence to Ryan White and Emerging Communities grant metrics.
  • Supported clients in navigating Medicaid and Health Home services, facilitating access to insurance coverage, care establishment, and connections with providers and community resources.
  • Supported clients in navigating Medicaid and Health Home services, including accessing insurance coverage, establishing care, and connecting with appropriate providers and community-based resources.

Medical Transportation Coordinator

Alliance for Positive Health
Albany, NY
01.2021 - 06.2022
  • Conducted staff trainings and performance reviews, enhancing retention by 30% and ensuring consistent data collection and reporting.
  • Strengthened vendor relationships and implemented tracking systems that improved reporting accuracy.
  • Cultivated vendor relationships and established tracking systems to enhance reporting accuracy.

Youth Prevention Intervention Specialist

Alliance for Positive Health
Albany, NY
05.2019 - 01.2021
  • Delivered evidence-based HIV/STI prevention and health education programming to youth ages 13–24 in community-based settings, enhancing knowledge and awareness of sexual health.
  • Conducted onsite HIV testing, provided risk-reduction education, and connected individuals to appropriate care and supportive services.
  • Used social media and other outreach strategies to expand engagement with priority youth populations.
  • Expanded engagement with priority youth populations through social media and targeted outreach strategies, increasing program visibility and participation.

Education

Bachelor of Arts - Africana Studies, Minor in Business Administration

University at Albany, SUNY
Albany
12-2018

Associate in Science - Business Administration

Hudson Valley Community College
12-2015

Skills

  • Contract & Program Management
  • Fiscal review
  • Compliance monitoring
  • Program evaluation
  • Quality improvement
  • Data analysis
  • Technical assistance
  • Medicaid navigation
  • HIV service delivery
  • Stakeholder engagement
  • System collaboration
  • Project Management
  • Effective communication
  • Provider oversight

Interests

Division of HIV Health Care (DHHC) Policies & Procedures Workgroup NYSDOH AIDS Institute

Participate in the review and development of division-wide policies and procedures to promote standardization, operational consistency, and uniform implementation of practices across the Division of HIV Health Care

AIDS Institute Women’s Working Group NYSDOH AIDS Institute

Collaborate with colleagues across program areas to support interdisciplinary engagement, knowledge sharing, and initiatives focused on women’s health, HIV services, and health equity

Timeline

Health Program Coordinator I

Health Research, Inc. (HRI) NYSDOH AIDS Institute
09.2023 - Current

Project Coordinator I

NYS Office of Mental Health
12.2022 - 09.2023

Program Manager

Alliance for Positive Health
06.2022 - 12.2022

Medical Transportation Coordinator

Alliance for Positive Health
01.2021 - 06.2022

Youth Prevention Intervention Specialist

Alliance for Positive Health
05.2019 - 01.2021

Associate in Science - Business Administration

Hudson Valley Community College

Bachelor of Arts - Africana Studies, Minor in Business Administration

University at Albany, SUNY

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