Qadira Stewart
Crewe,VA
Summary
Experienced program manager with a strong track record in effectively managing functional operations and projects within the supplies and logistics domain. Possessing an advanced understanding of organizational strategies, financial management, procurement, and contracting, adept at driving successful outcomes. Expertise lies in logistical analysis, inventory and supply chain performance, development and standardization. Thorough understanding of inventory management, procurement, and acquisition regulations. Well-equipped to navigate complex challenges and deliver optimal results.
Overview
16
16
years of professional experience
Work History
Health Education Program Manager/ Community Health Worker Supervisor
Virginia Department of Health
06.2023 - Current
- Develops, implements, and evaluates public health programs, enhancing community health outcomes
- Manages Family Planning and STI clinics, collaborating for effective treatment and prevention
- Guides local partners to create impactful health programs, fostering community engagement
- Manages a $500,000 budget efficiently, ensuring optimal resource allocation
- Increased community health engagement by 20% through targeted outreach and education programs
- Analyzed health data to identify trends, leading to a 10% decrease in operational costs through optimized resource allocation
- Partnered with local organizations to develop comprehensive health education programs, enhancing community wellness
- Launched the Healthy East End initiative, promoting sustainable health practices
- Supervised community health educators, improving program implementation and public health initiatives through effective leadership
- Oversight of scheduling, procurement, and performance management for seven resource centers in the Richmond Henrico Health District (RHHD)
- Developed and implemented contract strategies that align with business objectives as well as existing contract compliance resulting in improved supplier relationships and cost reductions
- Conducted comprehensive needs assessments, identifying gaps and optimizing health programs for better community outcomes.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Collaborated closely with physicians, nurses, and other healthcare providers to facilitate seamless delivery of care across multiple disciplines.
- Improved patient outcomes by developing and implementing evidence-based health science programs.
- Led multidisciplinary teams in executing large-scale projects, driving improvements in overall public health outcomes.
- Provided expert guidance on public health issues to inform policy decision-making and promote community wellness.
- Evaluated emerging trends in healthcare technologies, recommending appropriate tools for integration into current practice settings.
- Developed comprehensive training materials, ensuring adherence to best practices in health sciences research.
Training Coordinator
Prince Edward County Rescue Squad
04.2020 - Current
- Coordinate and execute training for initial and continuing education programs.
- Trained diverse groups of professionals on various aspects of health science, fostering a culture of continuous learning and improvement across the sector.
- Evaluated program effectiveness by analyzing participant feedback and key performance metrics, driving continuous improvement efforts.
- Managed relationships with external vendors and partners, securing cost-effective solutions that met organizational needs.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
Personal Trainer/ Coach
Southside Virginia Family YMCA
01.2022 - 06.2023
- Demonstrate or explain how to perform various exercises and routines to improve fitness
- Motivate clients to get results through goal setting, follow-up, and re-assessments
- Provide instruction and safe technique for individuals and group classes.
EMS Training Coordinator/EMS Education Supervisor
Chesterfield Fire & EMS
08.2021 - 08.2022
- Program director & oversight of accreditation
- Coordinated & implemented training division's quality management and instructor development programs
- Achieved 100% National Registry pass rate for the organization's first graduating paramedic class
- Attained initial accreditation under Commission on Accreditation of Allied Health Education Programs (CAAHEP).
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Collaborated with department managers to design customized training plans aligned with organizational goals.
- Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
Paramedic/Field Training Officer
Emergency Services Solutions
03.2018 - 11.2021
- Exhibited team leadership as a senior paramedic & primary care provider in a pre-hospital setting
- Provided outstanding patient care, insight and leadership across a range of scenarios
- Field Training Paramedic for new hires and new paramedics transitioning from EMT positions
- Provided oversight for safety & infection control practices, and implemented guidelines advised by company's OSHA technician.
- Upheld strict safety regulations for both self and team members while navigating through hazardous situations.
- Evaluated trainee performance during clinical rotations, providing constructive feedback to facilitate growth and improvement.
Adjunct Faculty
John Tyler Community College
04.2018 - 10.2020
- Chairman for policy and curriculum committee
- Created, proposed, and obtained new policy & curriculum based on revised accreditation guidelines
- Provided in-person and online instruction for students
- Developed software for instruction materials and instructional aids.
- Managed course materials through an online learning management system for easy accessibility by students and colleagues alike.
- Advised and mentored students on academic progress, career goals, and personal development.
- Participated in professional development opportunities to stay current with industry trends, teaching methods, and subject matter expertise.
Paramedic
American Medical Response
01.2017 - 09.2018
- Administered Advanced Life Support and transported patients to hospitals for specialist care
- Lead community education initiatives, advancing public safety through comprehensive CPR and first aid instruction
- Coordinate with clinical improvement committees to elevate patient care standards and operational efficiency
- Streamline accreditation processes, ensuring adherence to state standards and improving organizational credibility
- Develop and implement new training methodologies, fostering continuous professional development among staff
- Assisting in community health events
- Increased client retention by 25% through consistent follow-ups, goal tracking, and progress assessments
- Assisted in continuing education instruction for providers.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
Discrepancy Analyst II
Parallon Business Solutions
01.2017 - 06.2017
- Utilized data analytic software for researching and analyzing underpayments, discrepancies, and reimbursement rates
- Provided frequent updates & resolutions to management through summary reports & Correspondence.
- Streamlined the reconciliation process for more efficient analysis of account variances.
- Cultivated strong relationships with clients, vendors, or other external partners involved in resolving discrepancies or providing information necessary for their resolution.
Reimbursement Manager
Delta Medical Transport
09.2016 - 01.2017
- Managed billing & reimbursement, financial, and medical records for compliant & delinquent patient accounts
- Performed root cause analysis for deciphering areas of needed improvement to increase revenue
- Created documentation policy based on CMS reimbursement guidelines and provided EHR Documentation training for proper reimbursement.
- Facilitated cross-functional meetings to discuss the impact of policy changes on the reimbursement process, ensuring clear understanding among all stakeholders.
- Analyzed data to identify patterns and opportunities for improvement within the reimbursement process.
- Reduced errors in reimbursement claims through rigorous attention to detail and thorough documentation.
- Collaborated with insurance providers to clarify requirements and ensure proper submission of claims for faster processing times.
Paramedic/ Patient Accounts Analyst
Richmond Ambulance Authority
09.2008 - 09.2016
- Developed documentation educational training program for new employee orientation
- Performed, data entry, medical record keeping, billing, and coding (ICD-9 and 10), and processing claims and appeals
- Provided documentation analysis, quality assurance and quality improvement
- Reduced aged receivables from 26% to 7% within six months of hire.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
Education
Doctor of Health Sciences -
A.T. Still University, College of Graduate Health Sciences
12.2020
Master of Health Administration -
Univ. of St. Francis, Keith Busse School of Business
12.2015
B.S. Health Sciences - Management -
Old Dominion University
05.2013
A.A.S. Emergency Medical Services - Paramedic -
Reynolds Community College
05.2010
Skills
- Program Management
- Community Health Education
- Training and Development
- Quality Management
- Proposal Development
- Budget Management
- Grant Writing
- Data Analysis
- Contract Management (Experienced)
- Problem-Solving
- Strategic Planning
- Project planning and development
Timeline
Health Education Program Manager/ Community Health Worker Supervisor
Virginia Department of Health
06.2023 - Current
Personal Trainer/ Coach
Southside Virginia Family YMCA
01.2022 - 06.2023
EMS Training Coordinator/EMS Education Supervisor
Chesterfield Fire & EMS
08.2021 - 08.2022
Training Coordinator
Prince Edward County Rescue Squad
04.2020 - Current
Adjunct Faculty
John Tyler Community College
04.2018 - 10.2020
Paramedic/Field Training Officer
Emergency Services Solutions
03.2018 - 11.2021
Discrepancy Analyst II
Parallon Business Solutions
01.2017 - 06.2017
Paramedic
American Medical Response
01.2017 - 09.2018
Reimbursement Manager
Delta Medical Transport
09.2016 - 01.2017
Paramedic/ Patient Accounts Analyst
Richmond Ambulance Authority
09.2008 - 09.2016
Doctor of Health Sciences -
A.T. Still University, College of Graduate Health Sciences
Master of Health Administration -
Univ. of St. Francis, Keith Busse School of Business
B.S. Health Sciences - Management -
Old Dominion University
A.A.S. Emergency Medical Services - Paramedic -
Reynolds Community College
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