Summary
Overview
Work History
Skills
Roles And Responsibilities
Timeline
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KRYSTAL BOLTON

Santa Maria,CA

Summary

13 years of customer service experience. Outgoing person, bringing enthusiasm, self-discipline and exceptional leadership skills to the job.

Overview

13
13
years of professional experience

Work History

Server

Sear Steakhouse
04.2022 - 11.2023

Server

Los Olivos Wine Merchant and Café
03.2018 - 03.2020

Server

Buffalo Wild Wings
10.2017 - 03.2018

Server

Figueroa Mountain Brewing Company
09.2016 - 10.2017

Cocktail Waitress

Cool Hand Luke’s
01.2014 - 01.2016

Server

Applebee’s
04.2011 - 04.2015

Skills

  • Highly responsible and reliable
  • Works well under pressure
  • Point of sale (POS) system operation
  • Exceptional interpersonal skills
  • Food safety understanding
  • Superior customer service
  • Professional Appearance
  • Cash Handling
  • Guest Engagement
  • Strong Work Ethic
  • Menu Memorization
  • Tableside Etiquette
  • Wine service
  • Memory retention
  • Cleanliness standards
  • Order Accuracy
  • Supply Restocking
  • Daily specials memorization
  • Team Player
  • Warm and Friendly
  • Multitasking
  • Problem-Solving
  • Time Management
  • Upselling

Roles And Responsibilities

  • Assisted guests with making menu choices in an informative fashion.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Appropriately suggested additional items to customers to increase restaurant sales.
  • Regularly checked on guests to ensure satisfaction with each food course and beverages.
  • Delivered exceptional, friendly and fast service.
  • Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.
  • Completed opening and closing checklists according to set standards.
  • Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests’ expectations.
  • Provided high quality service.

Timeline

Server

Sear Steakhouse
04.2022 - 11.2023

Server

Los Olivos Wine Merchant and Café
03.2018 - 03.2020

Server

Buffalo Wild Wings
10.2017 - 03.2018

Server

Figueroa Mountain Brewing Company
09.2016 - 10.2017

Cocktail Waitress

Cool Hand Luke’s
01.2014 - 01.2016

Server

Applebee’s
04.2011 - 04.2015
KRYSTAL BOLTON