Krystal Carver
Rome,GA
Summary
● Courteous candidate with evidence of experience providing quality patient care and administrative services. Proven track record of success in streamlining operations, developing protocols and improving patient outcomes. Strong commitment to exemplary customer service and maximizing patient safety and satisfaction.
●13-year background of creating regular customers and boosting establishment reputation through delivery of unmatched service.
●Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Medical Screener
CSL Plasma
Rome, GA
12.2023 - 09.2024
- Registered new and current donors and conducted series of screening procedures such as weight, blood pressure, and temperature to determine suitability for plasma donations.
- Maintained clean, neat and properly sterilized work area.
- Monitored donors for potential reactions or contraindications.
- Utilized finger sticks and screening equipment to check hematocrit and protein levels.
- Explained eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment.
- Supported clinic operations by assisting with inventory management, ordering supplies as necessary to maintain adequate stock levels.
- Ensured patient privacy and confidentiality while maintaining meticulous record-keeping practices.
- Performed clerical duties such as creating and maintaining donor records files and inputting information into donor management computer software.
- Answered questions and provided appropriate assistance and communication to callers.
- Leveraged strong interpersonal skills to establish rapport with patients, fostering trust and comfort throughout their visit to the clinic.
Ophthalmic Assistant/Scribe
Coosa Eye Clinic
Rome, GA
12.2022 - 10.2023
- Administered eye medications for dilation and treatment.
- Maintained compliance with HIPAA regulations regarding patient privacy while handling sensitive medical information daily.
- Supported ophthalmologists during surgical procedures by preparing patients for surgery, sterilizing instruments, and passing required tools efficiently.
- Obtained optical pressures, checked visual acuities and administered slit lamp exams to identify issues.
- Obtained and recorded patient medical history and past ocular history.
- Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Accompanied physicians through day in fast-paced, stressful environments.
Server/Bartender
Red Lobster
Rome, GA
02.2011 - 08.2023
- Worked with POS system to place orders, manage bills and handle money.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Used slow periods to restock supplies, ice, trays and delivery bags.
Bartender
Texas Roadhouse
Rome, GA
10.2020 - 01.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Decreased waste, following strict recipes and drink measurement protocol.
- Operated efficiently in high-volume setting to prepare and serve more than 30 drinks per hour.
- Opened a brand new restaurant, which entails the entire new staff to learn everything and prepare for large crowds for months of trial and error.
Sales Associate
Talbots
Rome, GA
12.2019 - 10.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
Dining Room Server
La Scala
Rome, GA
08.2018 - 02.2019
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Accepted and documented table reservations.
Education
Associate Degree In Nursing - Nursing
Georgia Northwestern Technical College
Rome, GA08.2010
Coosa High School
Rome, GA05.2010
Skills
- High-Energy and Stamina
- Natural Leadership
- Hospitality Service Expertise
- Billing and Payment Processing
- HIPAA Compliance
- Vital Signs Monitoring
- Data Entry
- Patient Confidentiality
- Medical Equipment Operation
- Performing Finger Sticks
- Blood Pressure Measurement
- Attention to Detail
- Multitasking
- Excellent Communication
- Direct Patient Care
- Organizational Skills
- Adaptability and Flexibility
- Medical Terminology
- Medical Office Management
- Emergency Response
- Medical History Documentation
Timeline
Medical Screener
CSL Plasma
12.2023 - 09.2024
Ophthalmic Assistant/Scribe
Coosa Eye Clinic
12.2022 - 10.2023
Bartender
Texas Roadhouse
10.2020 - 01.2021
Sales Associate
Talbots
12.2019 - 10.2020
Dining Room Server
La Scala
08.2018 - 02.2019
Server/Bartender
Red Lobster
02.2011 - 08.2023
Associate Degree In Nursing - Nursing
Georgia Northwestern Technical College
Coosa High School