Summary
Work History
Education
Skills
Timeline
Generic

Krystal Coleman

Wentzville,MO

Summary

Dynamic Site Manager at ResCare with proven expertise in team leadership and quality assurance. Enhanced operational efficiency through strategic process improvements, resulting in a significant boost in productivity. Skilled in site inspection and problem-solving, I foster a collaborative environment that prioritizes safety and excellence in service delivery.

Work History

Site Manager

ResCare
  • Supervised daily operations to ensure compliance with safety regulations and quality standards.
  • Coordinated communication between staff and management to enhance workflow efficiency.
  • Implemented process improvements that reduced operational delays and increased team productivity.
  • Trained new employees on safety protocols and operational procedures to ensure consistency.
  • Oversaw inventory management, ensuring adequate supplies for uninterrupted service delivery.
  • Conducted regular inspections of facilities, identifying areas for maintenance and improvement.
  • Interviewed, hired, and trained new workers.
  • Resolved issues between employees and customers using company policies.
  • Maintained records and logs of work performed and materials and equipment used.
  • Monitored, coached, and supervised team of Number employees in year.
  • Evaluated performance metrics to identify areas for improvement in both individual employee performance and overall project management strategies.

Direct Support Professional

Austen Dooley
  • Assisted individuals with daily living activities to promote independence and enhance quality of life.
  • Implemented individualized care plans tailored to specific needs and preferences of clients.
  • Monitored client progress, documenting observations to ensure accurate reporting and support adjustments.
  • Collaborated with interdisciplinary teams to coordinate care and improve service delivery for clients.

Patient Care Technician

Des Peres Hospital
Saint Louis MO
2011 - 2013
  • Assisted in monitoring patient vital signs and reporting changes to nursing staff.
  • Provided direct patient care, ensuring comfort and safety during treatments.
  • Collaborated with healthcare team to implement individualized care plans.
  • Maintained accurate patient records and documentation per healthcare standards.

Certified Pharmacy Technician

Manor Grove Nursing Home
Kirkwood, MO
2008 - 2011

Medications Technician

-CHARGE MED Technician over psych unit

- Oversees Nursing assistant

-Pass Medications to all patients on unit

- Completes Ordering Of Medications

-Take New Orders from doctor for psych patients

- Completes Vital Signs

-Check daily weights of patients

Education

High School Diploma - Nursing

Gateway Institute of Technology
Saint Louis, MO
05.2007

Skills

Team leadership

Site inspection and management

Quality assurance

Problem-solving

Timeline

Site Manager

ResCare

Direct Support Professional

Austen Dooley

Patient Care Technician

Des Peres Hospital
2011 - 2013

Certified Pharmacy Technician

Manor Grove Nursing Home
2008 - 2011

High School Diploma - Nursing

Gateway Institute of Technology
Krystal Coleman