Krystal Crentsil
Houston,TX
Summary
Proven track record in enhancing client engagement and satisfaction at Calabri Health through expert application of Cognitive Behavioral Therapy and Dialectical Behavior Therapy. Excelled in building strong client relationships and expanding customer base at Darktrace by leveraging sales and marketing acumen. Skilled in suicide risk assessment and demonstrating exceptional compassion in client interactions. Empathetic professional with hands-on experience providing quality psychological services to children and adults.
Overview
4
4
years of professional experience
Work History
Qualified Mental Health Specialist
Calabri Health
02.2024 - Current
- Delivered group therapy sessions focused on coping skills development, stress management techniques, and other relevant topics.
- Assisted clients in navigating complex systems by providing information about available services/resources within the community.
- Increased client engagement by utilizing evidence-based practices like Cognitive Behavioral Therapy and Dialectical Behavior Therapy.
- Facilitated coordination of care with other providers such as psychiatrists, primary care physicians, and social workers.
Algebra Tutor
Art of Learning
03.2023 - 11.2023
- Enhanced students'' understanding of algebraic concepts by incorporating real-world examples and problem-solving techniques.
- Provided feedback regarding child's progress and behavior.
- Assisted students in improving their algebra skills, providing individualized attention and feedback to address specific areas of difficulty.
- Bolstered students confidence in their ability to tackle difficult algebraic problems by providing ongoing support, encouragement, and positive reinforcement throughout the learning process.
Business Development Executive
Darktrace
01.2022 - 12.2022
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
- Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
Caregiver
Preferred Care at Home
02.2020 - 11.2021
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Education
Bachelor of Arts - Psychology
University of Arizona
Tucson, AZSkills
- Suicide Risk Assessment
- Clinical Documentation
- Self-Harm Prevention
- Dual Diagnosis Treatment
- Multicultural Competence
- Psychotherapy Techniques
- Autism Spectrum Support
- Behavioral assessment
- Sales and Marketing
- Customer Service
- Respectful and Compassionate
- Elderly Care
Languages
Spanish
Timeline
Qualified Mental Health Specialist
Calabri Health
02.2024 - Current
Algebra Tutor
Art of Learning
03.2023 - 11.2023
Business Development Executive
Darktrace
01.2022 - 12.2022
Caregiver
Preferred Care at Home
02.2020 - 11.2021
Bachelor of Arts - Psychology
University of Arizona
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