Krystal Crews
Tallapoosa,Georgia
Summary
Friendly Medical Receptionist offering excellent skills in patient relations and office management. Pursuing a Long term position where focus and dedication are highly sought.
Overview
14
14
years of professional experience
Work History
Referral Coordinator
West Ga Center for Diabetes and Endocrinology
Carrollton, GA
09.2023 - Current
- Managing a high volume of referrals while maintaining exceptional levels of patient care.
- Managing providers schedules and templates
- Managing patient assistance, FMLA, DOT, medical clearance, and diabetic shoe forms
- Medical records
- Assisting with phones
Receptionist
West Ga Center for Diabetes and Endocrinology
Carrollton, GA
04.2019 - 08.2023
- Greeting patients professionally at check in.
- Verifying and updating information, insurance, and consent forms.
- Collecting copays, selfpay, and balances.
- Answering phones
- Appointment scheduling
- Managing providers schedules and templates
- Managing incoming and out going faxes
- Managing medical records request
- Patient assistance specialist
Designer
Mama K's Vinyl Designs
Tallapoosa, GA
02.2014 - 03.2019
- Planned, organized and scheduled work
- Customized shirts, Jewelry, and decals
Insurance AR
Greenway
Carrollton, GA
11.2013 - 02.2014
- Maintained high standards of customer service by building relationships with offices.
- Working claims for medial offices I was assigned.
- Correcting and refiling insurance for offices.
Front Desk Receptionist
Bremen Family Medicine
Bremen, GA
06.2010 - 07.2012
- Front office Manager
- Answering phones and scheduling appointments
- Checking patients in and out
- Collected Co payments and Self pay
- Maintained paper medical records
- Posting charges and payments
- Verifying insurance and filing claims
- Working insurance claims and denials
- Getting pre authorizations for procedures
- Daily office cleaning and organizing
Education
High School Diploma -
West Georgia Technical College
Carrollton, GA2007
Skills
- Medical Front office
- Referrals
- Medical Billing and coding
- Medical Records
- Insurance AR
- Office management
- Scheduling
- Telephone etiquette
- Able to multitask and work under pressure
- Great customer service skills
- Problem-solving skills
Timeline
Referral Coordinator
West Ga Center for Diabetes and Endocrinology
09.2023 - Current
Receptionist
West Ga Center for Diabetes and Endocrinology
04.2019 - 08.2023
Designer
Mama K's Vinyl Designs
02.2014 - 03.2019
Insurance AR
Greenway
11.2013 - 02.2014
Front Desk Receptionist
Bremen Family Medicine
06.2010 - 07.2012
High School Diploma -
West Georgia Technical College