Krystal Crews
Tallapoosa,Georgia
Summary
Friendly Medical Receptionist offering excellent skills in patient relations and office management. Pursuing a Long term position where focus and dedication are highly sought.
Overview
14
14
years of professional experience
Work History
Referral Coordinator
West Ga Center for Diabetes and Endocrinology
09.2023 - Current
- Managing a high volume of referrals while maintaining exceptional levels of patient care.
- Managing providers schedules and templates
- Managing patient assistance, FMLA, DOT, medical clearance, and diabetic shoe forms
- Medical records
- Assisting with phones
Receptionist
West Ga Center for Diabetes and Endocrinology
04.2019 - 08.2023
- Greeting patients professionally at check in.
- Verifying and updating information, insurance, and consent forms.
- Collecting copays, selfpay, and balances.
- Answering phones
- Appointment scheduling
- Managing providers schedules and templates
- Managing incoming and out going faxes
- Managing medical records request
- Patient assistance specialist
Designer
Mama K's Vinyl Designs
02.2014 - 03.2019
- Planned, organized and scheduled work
- Customized shirts, Jewelry, and decals
Insurance AR
Greenway
11.2013 - 02.2014
- Maintained high standards of customer service by building relationships with offices.
- Working claims for medial offices I was assigned.
- Correcting and refiling insurance for offices.
Front Desk Receptionist
Bremen Family Medicine
06.2010 - 07.2012
- Front office Manager
- Answering phones and scheduling appointments
- Checking patients in and out
- Collected Co payments and Self pay
- Maintained paper medical records
- Posting charges and payments
- Verifying insurance and filing claims
- Working insurance claims and denials
- Getting pre authorizations for procedures
- Daily office cleaning and organizing
Education
High School Diploma -
West Georgia Technical College
Carrollton, GA2007
Skills
- Medical Front office
- Referrals
- Medical Billing and coding
- Medical Records
- Insurance AR
- Office management
- Scheduling
- Telephone etiquette
- Able to multitask and work under pressure
- Great customer service skills
- Problem-solving skills
Timeline
Referral Coordinator
West Ga Center for Diabetes and Endocrinology
09.2023 - Current
Receptionist
West Ga Center for Diabetes and Endocrinology
04.2019 - 08.2023
Designer
Mama K's Vinyl Designs
02.2014 - 03.2019
Insurance AR
Greenway
11.2013 - 02.2014
Front Desk Receptionist
Bremen Family Medicine
06.2010 - 07.2012
High School Diploma -
West Georgia Technical College