Michelle Villanueva
Modesto,CA
Summary
To obtain a position in the medical field where I can apply skills and knowledge. I always strive to being a great asset within a company. I do hold a wide range of experience I would like to employ myself with a company that has the room for growth and advancement. I am highly motivated, extremely attentive, hard working , dependable. I work great with others, can confidently work alone and trainable. I am very outgoing and personable, social and professional. I have been in the medical field since 2004 and have a wide range of experience.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Referral Coordinator
Sun River Health
04.2020 - 03.2024
- Run and over see referral dept for 3 locations and assists the Director of Operations in the planning, implementation and evaluation of programs and staff development
- I assists in overseeing staff, facility and program budget management, hold staff audits, run trainings , hold meetings in person/virtual and assist in patient care quality control
- I am responsible for carrying out the director's goals and policies and managing the general direction of company operations, relating to the manufacture of goods or delivery of services
- I cover for the director in her absence or on another shift, may be expected to perform many of the same tasks as the director, with the likely exception of final decisions on important matters etc
- Can discuss further upon interview
CNA - Certified Nursing Assistant
Windsor Post-Acute Care Center
09.2018 - 12.2020
- Provide assistance to all residents with activities and daily living such as serving meals, bathing, dressing, ambulating, turning, and positioning patients; and providing fresh water and nourishments between basic care tasks
- Also, assist the nursing staff with medical tasks like monitoring vitals, keeping track of food intake and document those numbers daily, per shift etc
- Can discuss further upon interview
Office Manager
MEDNOW URGENT CARE
08.2015 - 08.2018
- In charge of overall business operations for our Primary Medicine/ Urgent Care Facility's
- Oversee all staff consisting of medical receptionist's, medical assistant's, physicians, billing dept, medical records, patient complaints and grievances
- Responsible for presenting qualified candidates & or working close with owner's through the hiring process and training staff
- Addressing all staff issues, conduct regular performance reviews daily & weekly assuring all staff performance is up to standards and following compliance
- I also had to ensure facilities are cleaned, sanitized and presentable over seeing the cleaning service company as well
Administrative Sales Assistant
GHS Interactive Security
03.2016 - 08.2017
- Provided support to management team within sales department
- Responsible for performing clerical duties such as completing expense reports or sales proposals and carrying out administrative tasks such as coordinating meetings and office communication
- Most duties involved production reports and distributing information within office for review for all sales teams
- My job description also included answering phones, taking memos and maintaining files
- Also, in charge of sending and receiving correspondence, as well as greeting clients and customers as I was the face of the company walking on in
Data Entry Processor/ Medical Biller
American Medical Response
09.2004 - 12.2007
- Compiled, sorted, and verified the accuracy of data before it all was entered into system
- Compared data with source documents, or reentered data verification format to detect errors
- Maintained logs of activities and completed work, selected materials needed to compare work assignments, modified, updated and processed existing insurance policies and claims to reflect any change in beneficiary, amount of coverage, or types of insurance
- Reviewed emergency transport requisitions having to proof read & code
Education
High School Diploma -
Castillo Christian
Modesto06-2004
Certification in Medical Office Specialist -
Kaplan College
Modesto, CA01.2004
Skills
- Bilingual
- Eng/Span Read & Write
- Office Management
- Supervisory
- Trainee
- Front Office- Back Office Exp
- Data Entry
- Medical Billing & Coding
- Verify Insurance Eligibility
- Collections
- Transcriptionist
- Typing 47 wpm
- Keypad 9,000 kpm
- Medical Terminology
- Internal Operator Multi Lines
- Computer literate -MS Word, MS Excel Outlook, Windows 10, QuickBooks, Care360 Quest, Epic & Advanced MD
- Records Management
- Data Base Administration
- Spread Sheets- Reports
- Executive Support
- Telemarketing-Business Marketing, Advertising & Promotions
- Sales
- Recruiting
- Payroll
- Customer Service
- CSR
- Commercial Insurance
- Bank Reconciliation
- Calendar Management
- Accounts Receivable
- Medical Receptionist
- Accounts Payable
- Medical Records
- EMR Systems
- Laboratory Experience
- Medical Office Experience
- Vital Signs
- Nursing
- Bookkeeping
- Phone Etiquette
- HIPAA
- Clerical Experience
- Proofreading
- Medical coding
- Hospital experience
- Specimen collection / processing
- Interviewing
- Analysis skills
- Budgeting
- Documentation review
- Filing
Certification
- Certified Nurse Assistant, 03/01/20, 04/30/22
- CPR Certification
- Medical Coding Certification
- State Tested Nursing Assistant
- Driver's License
- Certified Professional Coder
- Certified Coding Associate
Timeline
Referral Coordinator
Sun River Health
04.2020 - 03.2024
CNA - Certified Nursing Assistant
Windsor Post-Acute Care Center
09.2018 - 12.2020
Administrative Sales Assistant
GHS Interactive Security
03.2016 - 08.2017
Office Manager
MEDNOW URGENT CARE
08.2015 - 08.2018
Data Entry Processor/ Medical Biller
American Medical Response
09.2004 - 12.2007
High School Diploma -
Castillo Christian
Certification in Medical Office Specialist -
Kaplan College
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