Open To Work
Hi, I’m
Krystal Cyr
NORFOLK
Summary
Reliable professional with extensive experience in customer service and conflict resolution, excelling in fast-paced environments. Experienced in managing cash transactions, maintaining financial records, and ensuring smooth operations. Adept at training and supervising teams, with strong communication and problem-solving abilities to enhance customer satisfaction and adapt to diverse needs.
Overview
20
years of professional experience
15
Years of managerial work in the customer service field
Work History
RavenwoodNORFOLK
Front End Assistant
04.2022 - 05.2023
Job overview
- Handled cash transactions accurately and maintained financial records.
- Resolved customer inquiries promptly and effectively to ensure service quality.
- Maintained cleanliness and organization of the front-end area for efficiency.
McDonald's RestaurantNorth Platte
2nd Assistant Manager
01.2019 - 10.2021
Job overview
- Assisted in managing daily operations and ensuring smooth restaurant workflow.
- Supported staff training and development to enhance customer service.
- Oversaw employee schedules.
- Resolved customer complaints.
- Maintained accurate records of employee attendance and payroll.
TimeSaver #3North Platte
Store Manager/Assistant District Manager
02.2015 - 11.2018
Job overview
- Managed daily store operations.
- Trained and supervised staff on customer service and sales techniques.
- Conducted inventory management and delegated as needed.
- Resolved customer inquiries and complaints to ensure satisfaction.
- Handled all scheduling and supervised all cash transactions.
- Recruited, trained, and supervised new employees.
Education
Western Nebraska Community CollegeScottsbluff, NE
Certified Nursing Assistant/Med-Aide from Basic Nursing Assistant/ Certified NursingAssistant
02.2010 - 06.2012
Hyannis High School Hyannis, NE
Skills
- Accurate cash handling
- Conflict resolution
- Financial record maintenance
- Strong communication skills
- Time management and organization
- Customer service excellence
- Team supervision and training
- Self-motivated and adaptable
- Problem-solving abilities
- Delegation and prioritization
Work Preference
Job Search Status
Open to workWork Type
Part TimeLocation Preference
On-SiteRemoteSalary Range
$16/hr - $1000/hrAccomplishments
- Promoted to Assistant Manager then Store Manager & finally Assistant District, overseeing 5 C-stores, & all of this after only 7 months for exceptional performance, leadership, & work ethic!
- Trained and mentored over 15 employees.
- Supervised team, several different times, of anywhere from 5 to 16 staff members.
- I won,after 2 months, the fastest drive-thru wait times in our entire district when I was Assistant Manager at McDonald's!
Timeline
Front End Assistant
Ravenwood
04.2022 - 05.2023
2nd Assistant Manager
McDonald's Restaurant
01.2019 - 10.2021
Store Manager/Assistant District Manager
TimeSaver #3
02.2015 - 11.2018
Western Nebraska Community College
Certified Nursing Assistant/Med-Aide from Basic Nursing Assistant/ Certified NursingAssistant
02.2010 - 06.2012
Hyannis High School
05.2004