Summary
Overview
Work History
Skills
Timeline
BusinessAnalyst

Krystal Davis

Long Beach,CA

Summary

Highly motivated with over 20 years of experience in diverse and challenging environments. Accustomed to deadline oriented, target-driven and high pressure environments where every minute counts. Able to acknowledge and identify issues, resolve problems and ensure high standards of quality, sales and service are maintained.

Overview

20
20
years of professional experience

Work History

Partner Support Specialist II

Intelisys
California, (Remote)
05.2018 - Current
  • Supports the Mid-West and Central regions busiest sales agents with efficiency providing them quotes, forms, orders and resources, with strong soft skills over the phone, via email, Microsoft Team and Slack AI/Chat
    - Perform onboarding assistance to agents, including training on the Intelisys website, tools and programs, and best practices for selling telecom
    - Provides guidance for partners and teams by assisting with quoting process, training tools, and excellent team support

Event and Portrait Photographer P/T

Planet 60 Photography /BoLillie Photography
California, Texas
01.2014 - Current
  • Photographing special events, including corporate events, brand launches, weddings, parties and portraits
  • Also capture images of food, product displays, real estate and room set ups
  • Clients include: Frost Bank, Special Olympics Texas, Intelisys, Susan G Komen, Le Diner en Blanc and Bela Media Group/Dallas Morning News
  • Working with clients to discuss the images they require and how they want to use them
  • Researching and preparing for a shoot
  • Working in different locations and circumstances to get the right image
  • Edit, catalog and compile finished products to present to clients in on-line web galleries and/or video slideshow
  • Manage formatting and uploading of edited images on social media platforms.

Media Sales Coordinator

The Dallas Morning News
Dallas, Texas
06.2006 - 08.2017
  • Primary contact for problem solving on all issues; including fulfilling advertiser/client requests, campaign performance, research, marketing, creative production issues and billing discrepancies
  • Advise sales team on strategies, trends, and product innovation opportunities to increase client brand awareness
  • Measure and interpret impact of marketing campaigns and propose modifications
  • Ensure proper placement of print and digital ads and optimization of campaigns
  • Managing the processing and use of images, discussing technical problems with Art and Production team
  • Proofreading copy, assisting with client's concerns and preparing proofs for approval
  • Prepare proposals and presentations for assigned clients
  • Prepare sales and revenue reports
  • Maintained knowledge of all products and systems within the company portfolio
  • (Print, Digital, Social Media) Utilized Salesforce.com, IAS, ATOL, Toolbox, APT, Tactician.com
  • Provide constant superior customer service to internal and external clients
  • Dallas Morning News Top 100 Places to Work Event Planning Committee member (2010-2016)

Cross Channel Traffic / Continuity Coordinator

Comcast SpotLight
Los Angeles, CA
02.1996 - 07.2006
  • Responsible for all broadcast orders for Corporate, National, Regional and Local Ad Sales Marketing Promotions
  • Schedule, monitor and verify all promotional campaigns for Southern California Cable Networks
  • Heavy phone and in-person interaction with Network reps, Account Executives and Sales Clients
  • Daily inventory maintenance of top 24 Cable Networks
  • Maintained continuity files, network affidavits, aired program logs and all copy instructions for Southern California
  • Create and export event list for entire Southern Cal
  • Transfer verified server logs to Adlink (Interconnect) on a daily basis
  • Rescheduling makegoods, force matching, log massaging and the creation of commercial schedules on a daily basis
  • Assisted various Brand and Network Launch events
  • Executed Network and PPV line-up presentations to clients and Sales reps
  • Instrumental in the 100% fulfillment turnaround of low run rates for Regional and Local Marketing inventory.

Skills

  • Digital photography and Videography
  • Project Management
  • Customer Relationship Management
  • Salesforce
  • Copy insertion
  • Adsales Traffic
  • Google Suite
  • Microsoft Office Suite
  • Adobe Creative Suite
  • Lightroom / Photoshop CC
  • Premiere Pro

Timeline

Partner Support Specialist II

Intelisys
05.2018 - Current

Event and Portrait Photographer P/T

Planet 60 Photography /BoLillie Photography
01.2014 - Current

Media Sales Coordinator

The Dallas Morning News
06.2006 - 08.2017

Cross Channel Traffic / Continuity Coordinator

Comcast SpotLight
02.1996 - 07.2006

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Krystal Davis