KRYSTAL EDGHILL
Williamstown
Summary
Highly motivated and detailed-oriented public service professional. Offers extensive experience in employee training, investigations, and case management gained through service as a Field Training Officer, Family Service Specialist with the Division of Child Protection and Permanency and Juvenile Detention Officer. Demonstrated ability to evaluate performance, interpret, and apply policies and procedures, and maintain strict confidentiality in personnel matters. Skilled in onboarding and mentoring new employees, communicating conditions of employment, and promoting professional development consistent with civil service principles. Committed to supporting equitable, efficient, and transparent human resources practices that contribute to effective public service operations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Field Training Officer: Juvenile Detention Officer
Camden County Department of Corrections
05.2019 - 07.2025
- Provided on-the-job training to new recruits, probationary officers, or newly assigned personnel.
- Maintained accurate and detailed training records for agency review.
- Observed, assessed, and documented trainee performance daily using standardized evaluation forms.
- Promoted teamwork, accountability, and community-oriented policing principles.
- Coordinated with supervisors and training divisions regarding trainee progress and recommendations for continued employment or additional training.
- Attended meetings and debriefings related to training program development or trainee evaluations.
- Provided necessary information and documentation regarding their employment including county and departmental policies including union rights, and pension and health benefits.
- Conducted over 60 + investigations involving at-risk youth and adults, probation violations, and criminal activity, gathering evidence through interviews, surveillance, and document review.
- Collaborated with law enforcement, probation officers, and court personnel to develop comprehensive case strategies and ensure accurate reporting.
- Prepared detailed investigative reports documenting findings, witness statements, and recommendations for legal or corrective action.
- Interviewed individuals involved in incidents or allegations to assess credibility, gather facts, and determine appropriate interventions.
- Utilized electronic monitoring systems to track compliance with court orders and identify patterns of behavior requiring further investigation.
- Testified in court proceedings regarding case findings, reports, and compliance outcomes.
- Conducted comprehensive training sessions to enhance staff knowledge and operational effectiveness.
Family Service Specialist Trainee/ Family Service Trainee Specialist II (Intake)
Division of Child Protection and Permanency
06.2017 - 05.2019
- Investigated allegations of child abuse and neglect in accordance with state laws and DCPP policies.
- Completed detailed investigative reports, risk assessments, and case documentation for court and agency review.
- Collaborated with law enforcement, schools, medical professionals, and community organizations to coordinate services and investigations.
- Developed and implemented case plans to support family reunification, permanency planning, or alternative placement.
- Attended court hearings and provided expert testimony regarding findings, safety concerns, and recommendations.
- Developed individualized service and treatment plans addressing family needs in mental health, housing, and employment.
- Partnered with law enforcement, healthcare providers, and community agencies to ensure client well-being and legal compliance.
- Interviewed children, parents, caregivers, and collateral contacts to gather relevant information and assess safety and risk.
- Assessed the immediate safety of children and took emergency protective actions when necessary, including removal from unsafe environments.
- Developed and implemented case plans to support family reunification, permanency planning, or alternative placement.
- Maintained a caseload while meeting strict deadlines for documentation, assessments, and follow-ups.
- Participated in multidisciplinary team meetings and case conferences to develop intervention strategies.
- Provided ongoing support, monitoring, and referrals for services such as counseling, financial stability, substance abuse treatment, parenting classes, and housing.
Security Officer
Rowan University Department of Public Safety
05.2010 - 06.2017
- Patrolled campus grounds and facilities to maintain safety and enforce university policies.
- Responded to medical and psychiatric emergencies as a first responder; collaborated with local police and EMS.
- Managed access control, crowd management, and traffic direction during major campus events.
- Operated and monitored security cameras (CCTV), alarms, and access control systems.
Education
Bachelor of Arts - Law & Justice
Rowan University
Glassboro, NJ05.2009
Skills
- Case Management
- Training Officer
- Human Resources
- Court Liaison
- Electronic Monitoring
- Crisis Response
- Juvenile Supervision
- Investigations
- Legal Documentation
- Report Writing
- Community Outreach
- Mental Health & Substance Abuse Support
- Public Safety Operations
- Child Welfare & Family Assessment
- Microsoft Office Suite (Word, Excel, PowerPoint, Access)
- Internet Research
Certification
- FEMA Certified
- OC (Oleoresin Capsicum)
- Narcan
- Handcuffing
- Baton
- Notary Public
- Family & Community Engagement
- Mental Health, Sexual Abuse, Substance Abuse
- Domestic Violence
- Gangs
- Personality Disorder
- NJSPIRIT
Criminal Justice Police Training Commission
Basic Course For Juvenile Detention Officers
Timeline
Field Training Officer: Juvenile Detention Officer
Camden County Department of Corrections
05.2019 - 07.2025
Family Service Specialist Trainee/ Family Service Trainee Specialist II (Intake)
Division of Child Protection and Permanency
06.2017 - 05.2019
Security Officer
Rowan University Department of Public Safety
05.2010 - 06.2017
Bachelor of Arts - Law & Justice
Rowan University