Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Krystal Eisenberg

Rio Rancho,NM

Summary

Highly motivated and detail-oriented professional with proven track record of troubleshooting, repairing and maintaining production machinery and equipment to achieve optimal efficiency. Proficient in understanding and interpreting blueprints, schematics and technical drawings to manage equipment according to specifications. Responsive Manufacturing Technician with highly developed skills in Dry and Wet Etch. Sound knowledge of production operations. Well-versed in streamlining and optimizing processes to exceed customer expectations.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Manufacturing Technician (ROC)

Kelly Services, Intel
04.2022 - Current
  • Collaborate with floor technicians and engineers to promptly accomplish tasks and meet deadlines.
  • Demonstrate skills to influence the content and creation of new specs, procedures and business processes related to equipment maintenance.
  • ·Adhere to applicable regulations, policies and procedures for safety and environmental compliance per SPEC.
  • ·Adhere to regulations and procedures for health/ERGO, safety and environmental compliance.
  • Knowledgeable of the different process control systems.
  • Studies operations to establish standard production rate or improve efficiency.
  • Planned work assignments according to worker performance, machine capacity or anticipated delays.
  • Implementing SPEC to address production, materials, and/or safety problems.
  • Certified in multiple stations including Shepherding, dry/wet Etch as well as Foveros tools.
  • Monitoring Shepherding Station to assure all stations are aware of the upcoming Hotbox priorities to adjust/approve pending SIFs and any instructions that may be included.

Kitchen Manager

Pizza 9
09.2020 - 12.2021

•Maintaining the Kitchen & quality of food being sent out.

•Handling cash & credit card transactions on a daily basis.

•Managing a crew of 10-15 (Depending on shift)

•Taking supervisor calls on a daily basis

General Manager

Papa John's Pizza
12.2018 - 01.2020

•Handling cash & credit card transactions on a daily basis.

•Managing a crew of 30 people

•Doing daily inventory

•making/ editing schedules

•Taking supervisor calls on a daily basis

•Doing interviews/ hiring new crew members

Customer Care Associate

Alliance Data
04.2018 - 11.2018

• Answered inbound calls and transferred calls to different departments in a timely matter.

• Took customers Credit Card payments over the phone.

• Handled multiple lines on a daily basis.

• Assisted customers with questions/concerns about their Credit Cards.

• Averaged 80-95 calls on a daily basis.

Shift Runner

Papa John's Pizza
03.2016 - 03.2018

• Making pizza's in a timely manner.

• Answering phones.

• Stocking inventory from the delivery truck.

• Handling cash & credit card transactions on a daily basis.

Email Specialist

Sitel Albuquerque
12.2012 - 03.2014

• Communicated with customers via email addressing concerns.

• Provided excellent customer service to customers.

MSS Sales Representative

Stream Global Services Inc.
01.2012 - 12.2012

• Answered inbound calls and transferred calls to different departments in a timely matter. • Made outbound calls to customers on an as needed basis.

• Assisted customers with questions about their bills and service.

Medical Coding and Billing Specialist

Dr. Mega's Acupuncture
01.2009 - 12.2011

• Filed patient's sensitive paperwork in a timely manner.

• Answered multiple phone lines and provided excellent customer service.

• Faxed and delivered paperwork.

• Filed paper CMS 1500 forms and billed insurances in a timely basis.

Education

Medical Assistant Program -

Brookline College
04.2017

Medical Administrative Assistant Program -

Pima Medical Institute
Albuquerque, NM
03.2015

Medical Billing & Coding Program -

Apollo College
2007

GED -

TVI
2002

Skills

  • Dry & Wet Etch
  • Dry & Wet Etch Foveros
  • Shepherding
  • Medical Billing and Coding Certificate
  • Basic Life Support for Healthcare Providers
  • HIPAA/OSHA
  • CPR Certified
  • Medical Administrative Assistant Certificate
  • Medical Assistant Certificate

Certification

•Dry & Wet Etch

•Dry & Wet Etch Foveros

•Shepherding

• Medical Billing and Coding Certificate

• Basic Life Support for Healthcare Providers

• HIPAA/OSHA

• CPR Certified

• Medical Administrative Assistant Certificate

• Medical Assistant Certificate

Timeline

Manufacturing Technician (ROC)

Kelly Services, Intel
04.2022 - Current

Kitchen Manager

Pizza 9
09.2020 - 12.2021

General Manager

Papa John's Pizza
12.2018 - 01.2020

Customer Care Associate

Alliance Data
04.2018 - 11.2018

Shift Runner

Papa John's Pizza
03.2016 - 03.2018

Email Specialist

Sitel Albuquerque
12.2012 - 03.2014

MSS Sales Representative

Stream Global Services Inc.
01.2012 - 12.2012

Medical Coding and Billing Specialist

Dr. Mega's Acupuncture
01.2009 - 12.2011

Medical Assistant Program -

Brookline College

Medical Administrative Assistant Program -

Pima Medical Institute

Medical Billing & Coding Program -

Apollo College

GED -

TVI
Krystal Eisenberg