Krystal Emberton
Bowling Green,KY
Summary
- State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
- Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
- Experienced Quality Control Inspector skilled at inspections, assessments and reporting on quality issues. Accomplished at helping companies dramatically improve production through quality control enhancements. Works well with production teams on correcting negative trends and driving improvements.
Overview
17
17
years of professional experience
Work History
Field Agent
Gen Mobile
01.2024 - Current
- Collected premiums on or before effective date of coverage.
- Calculated premiums and established payment methods for sales.
- Evaluated competitors' products and services to gain competitive advantage.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Met with customers to provide information about available products and policies.
- Developed and implemented promotional strategies to increase customer base.
- Negotiated contracts and terms of sale with potential customers.
QA Inspector
MS Companies
10.2022 - 12.2023
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Monitored inventory levels to restock materials and maintain consistent supply.
- Assisted in the development of comprehensive Quality Control Plans, leading to more efficient production processes.
- Recorded inspection and test results on data sheets.
- Performed detailed visual inspections of products, resulting in fewer defective units reaching customers.
Line Worker
Tyson Foods
04.2021 - 01.2022
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
- Monitored machinery to identify concerns, make corrections, or report complex problems.
- Participated in training sessions to enhance skills and knowledge.
- Assisted quality assurance by inspecting items and removing defective parts.
- Inspected and adjusted work performed to meet expectations.
Shift Supervisor
Pizza Hut
03.2017 - 01.2020
- Increased sales performance through effective upselling techniques and staff training initiatives.
- Delivered successful training to more than 10 employees during tenure, educating on successful work processes and productivity strategies.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Helped store management meet standards of service and quality in daily operations.
- Completed cash and credit card transactions accurately using POS software.
- Responded to and resolved customer questions and concerns.
CNA
Friendship Home Health
01.2015 - 02.2017
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Assisted patients with daily living activities, promoting independence and dignity.
- Followed directions of licensed nurses to administer medications and treatments.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
CNA
Signature Of Monroe
05.2007 - 12.2013
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Assisted patients with daily living activities, promoting independence and dignity.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
No Degree - Medical Billing And Coding
DeVry University
Downers Grove, IL09.2024
Skills
- Data Entry
- Administrative Functions
- Quality Assurance
- Caregiver Relations
- Home Health Aide
- Compassion and Empathy
- Patient Positioning
- Electronic Recordkeeping
- Administering Medications
- Activities of Daily Living ADL Support
- Outpatient Care
- Inpatient Care
- Wound Care
- End of life care
- Rejected Materials Disposal
- Reporting and analysis
- Quality processes
- Billing Inquiries
- Customer Billing
- Quality controls
- Quotes and sales
- Inventory Assessment
- Shift Paperwork Completion
- Schedule Coordination
Accomplishments
I am a single mother of 5 children, ranging from 18 to 1 year old due to unfortunate circumstances their father cannot be with us right now. I work full time to provide for them and attend college full time as well to ensure them a good future and show them a person can do anything they set their mind to. I am dependable and reliable. I can get along with anyone and make friends easily. Im looking for a career, not a job. I hope whoever you are reading this feels that I am a good match for the position you are looking to fill since I am obviously interested.
Timeline
Field Agent
Gen Mobile
01.2024 - Current
QA Inspector
MS Companies
10.2022 - 12.2023
Line Worker
Tyson Foods
04.2021 - 01.2022
Shift Supervisor
Pizza Hut
03.2017 - 01.2020
CNA
Friendship Home Health
01.2015 - 02.2017
CNA
Signature Of Monroe
05.2007 - 12.2013
No Degree - Medical Billing And Coding
DeVry University
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